Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,165 Reviews)
Open Ratings Snapshot
Rating breakdown 18,165 reviews
5 Stars
15,860
4 Stars
1,829
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Another Home Run from Samsung!
on March 10, 2026
Posted by: Jrodtirado
[This review was collected as part of a promotion.] I have been a loyal Samsung user since the very first Galaxy devices, and I honestly believe they make the best phones on the market. Upgrading from the S25 Ultra to the new S26 Ultra has been a fantastic experience, and it definitely lives up to the hype.
Right out of the box, the feel of the phone is impressive. It’s a bit thinner than my old model, which makes it much more comfortable to hold. The speed is incredible—everything loads instantly, and multitasking is smoother than ever. Samsung has clearly optimized the display; it is vibrant, bright, and absolutely stunning for watching videos or scrolling through photos. The camera upgrades are noticeable as well, with sharper details and better color accuracy.
If I had to mention one tiny wish, it would be that the camera lenses on the back were completely flat with the body. They stick out just a bit, but honestly, it’s a minor detail and something I can easily live with given the quality of the photos it takes.
Overall, this is a great phone. I also love the improvements to the Galaxy AI features—they are definitely a step up from before, though I still have more to explore. I picked up the anti-reflector and privacy screen protectors as well, which I’ll be installing soon to keep this beauty safe.
Thanks, Samsung, for another incredible device. Totally recommend you getting one if you are reading this.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and d smooth
on March 10, 2026
Posted by: Toyota67
[This review was collected as part of a promotion.] Love it so far only had few days still setting all up runs smoothly lot better then s25
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Galaxy s26 ultra
on March 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the look of this phone, but I need more time with it to really get a feel for it. I wish we had a bigger battery, but they said the new chip will help with that. Let's hope so. I upgrade every year, and they took away my S Pen Bluetooth. Hopefully, this phone lives up to the hype. #team #samsung
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the privacy screen and camera settings
on March 10, 2026
Posted by: S26Ultravibes
[This review was collected as part of a promotion.] For my past few phones, I’ve always purchased privacy screens but now that the S26 ultra has integrated it into the device. It makes it much easier plus I can customize how it’s configured.
I love the little camera settings so that it can just and create sort of max limits on things like the white balance and iso.
Looking forward to using this when I travel as well so I can capture really amazing shots.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI
on March 10, 2026
Posted by: LoveGalaxys26ultra
[This review was collected as part of a promotion.] I like the Galaxy AI s 26 ultra, it has very good function and is
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid phone. Very happy with it.
on March 10, 2026
Posted by: Rocknroll64
[This review was collected as part of a promotion.] Upgraded from the s22 ultra. And wow this thing is a beast. I love it. Also the Galaxy AI is super cool and new.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I loved this product.
on March 10, 2026
Posted by: Refinney
[This review was collected as part of a promotion.] I loved this device, it's perfect, its camera, screen, I arrive on time, I just love it, Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A True Flagship That Excels in Every Way!
on March 10, 2026
Posted by: Robert
[This review was collected as part of a promotion.] The Galaxy S26 Ultra delivers a truly premium smartphone experience. The design feels refined and durable, and the display is stunning with vibrant colors, excellent brightness, and incredibly smooth scrolling thanks to the high refresh rate.
Performance has been consistently fast and reliable. Apps open quickly, multitasking is seamless, and the phone handles demanding tasks without any slowdown. The software experience is polished and intuitive, making everyday use smooth and efficient.
One of the standout features is Galaxy AI, which adds helpful tools that make the phone even more powerful and convenient. From smarter photo editing to useful productivity features, Galaxy AI enhances the overall experience in a meaningful way.
The camera system is excellent, producing sharp, detailed photos in both bright and low-light conditions. The zoom capabilities are especially impressive and allow for clear shots even at long distances.
Battery life has also been great, easily lasting through a full day of regular use.
Overall, the Galaxy S26 Ultra combines a beautiful display, strong performance, powerful cameras, and useful Galaxy AI features to create a flagship device that is both powerful and enjoyable to use every day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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