Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,165 Reviews)
Rating breakdown 18,165 reviews
5 Stars
15,860
4 Stars
1,829
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
Very happy!
on March 10, 2026
Posted by: AeriePostman
[This review was collected as part of a promotion.] Great device! Gaming, streaming, everything is great. Phone is fast and has plenty of battery life. Privacy features are great for banking apps and the like. Best of all, I appreciate that it's very light and the weight is very well distributed, my last Ultra was a S22 that hurt my hands sometimes. Galaxy AI seems functional if that's your style, but I tend to avoid it mostly. Overall easy recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Another fablous product!
on March 10, 2026
Posted by: OldITGuy
[This review was collected as part of a promotion.] Upgraded from a S24 ultra
Lots of improvements!
AI is amazing
The screen is much more vibrant
I LOVE the translation features
Samsung hits it out of the park again!
Lots of improvements!
AI is amazing
The screen is much more vibrant
I LOVE the translation features
Samsung hits it out of the park again!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My new Galaxy s26 ultra
on March 10, 2026
Posted by: RichardRTX
[This review was collected as part of a promotion.] I'm really excited with my new Samsung Galaxy s26 ultra, the color, the camera, the private screen is crazy.
The Samsung IA too, all in this mobile is impressive. I love it
The Samsung IA too, all in this mobile is impressive. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Happy with my new device
on March 10, 2026
Posted by: Missy4power
[This review was collected as part of a promotion.] I really liked the Samsung S26 Ultra because it has a big and very smooth display, a powerful camera, and very fast performance. Plus, with Galaxy AI, it offers smart features that make the phone more useful and easier to use. 📱✨
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung that look to be same but different
on March 10, 2026
Posted by: KS0711
[This review was collected as part of a promotion.] I got the Zoom for a certain reasons that are where a little low for expectations. You know, I saw other reviews, so bad some good. So still wanted to get in myself and try it. And I saw it, and I used it. And I could say that it looked to be the same and managed to feel different. It felt smoother, it felt faster and the screen. Even though it's a bit display still feel way better than last year's not to mention the privacy displays that is a really good and useful feature
And all I can say is that I don't know how Samsung managed to do these kind of stuff. Every single year where they feel different, even though looking... The same the cameras has impressive. It's software get to the one get applause thank you so much, thank you so much for
And all I can say is that I don't know how Samsung managed to do these kind of stuff. Every single year where they feel different, even though looking... The same the cameras has impressive. It's software get to the one get applause thank you so much, thank you so much for
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hi KS0711, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how refined this device feels to you, and that it feels enhanced in so many ways during your usage. We would love to hear from you again in the future if questions come up about your device, or you would like to share additional feedback on your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!!
on March 10, 2026
Posted by: Koda4511
[This review was collected as part of a promotion.] I love the new design of the rounded edges, great camera quality and the privacy screen! I use the phone for work and streaming. Surpasses the competitors for sure!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line phone, exceptional build
on March 10, 2026
Posted by: FunkLife
[This review was collected as part of a promotion.] So far the Galaxy s26 ultra has exceeded all expectations. The Galaxy AI has been helpful with endless features and assistance. I have been a Galaxy product owner since Galaxy S3. Lived the s7 edge life with 4 cracked screens.. thank you for taking the curved edge away.. lol.
Anyways great phone. Great features. 10/10 would recommend and swipe right ➡️
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hi FunkLife, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that this device has not only met but exceeded all expectations you had prior to your inital usage, and that Galaxy AI has been helpful for a range of daily tasks. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet
on March 10, 2026
Posted by: Mlritter01
[This review was collected as part of a promotion.] I have been a long time Galaxy user (since the S4 days) and they just keep getting better and better. I wasn't 100% sold on upgrading because I still loved my S24 Ultra, but I figured I would tune into the Unpacked event to see what new updates they were bring this year.
I was on the website putting in my pre-order before the event was even over... Between the built-in privacy screen to the enhanced AI to the Horizon Lock I had more than enough ammo to justify the upgrade for this years phone.
Now that I have the phone in my hand (it arrived 2 days earlier than the original delivery date), I can honestly say that I made a great decision in doing so. I haven't had the opportunity to truly utilize all of the new features just yet, but I am already blown away by the phone.
If you're on the fence about upgrading this year- do it! I'm excited to be one of the first to get this device and take advantage of the innovations Samsung is leading the way with.
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hey there Mlritter01, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving the enhanced features, addition of the privacy display, and how amazed you were to receive your new device prior to the promised date. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate youbeing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US