Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,180 Reviews)
Open Ratings Snapshot
Rating breakdown 18,180 reviews
5 Stars
15,873
4 Stars
1,830
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Privacy screen
on March 10, 2026
Posted by: JBP113
[This review was collected as part of a promotion.] I love the new privacy screen feature. Super innovative. It's seen seemingly hard to innovate phones further for convenience but its actually a great feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I've Ever Used!
on March 10, 2026
Posted by: Usak90
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra to the S26 Ultra and what a game changer! The privacy screen is a great feature, and the higher end specs and camera are all very helpful for a better phone experience, but the Galaxy AI features really make it stand out! Call Assist is fantastic for screening out spam; picture editing with AI is quite powerful, but I don't have much use for it yet. Overall, I've only just begun to use the phone and I'm thoroughly enjoying it so far. Very happy with my purchase and looking forward to discovering more uses with my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great first Impression
on March 10, 2026
Posted by: Aceonemg
[This review was collected as part of a promotion.] I always upgrade every year and the Galaxy Ultra lines just keep getting better every year. This year the privacy screen blew me away as I was using the privacy films making it difficult at times with the fingerprint scanner, but this screen is CRAZY! And the AI advancements are wild. I use my cell for work and play and living it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My samsung s26
on March 10, 2026
Posted by: Savuri
[This review was collected as part of a promotion.] The Galaxy AI is amazing at photo editing; just describe what you want and the Galaxy AI creates it. The stability when recording video or taking photos is excellent. Buying this phone was the best decision I've ever made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Phone provides a seamless experience!
on March 10, 2026
Posted by: Phantomgrahf
[This review was collected as part of a promotion.] This phone has provided a seamless experience upgrading from my older phone. I love that it connects through Smart things and all of my devices are ready to switch over.
The camera provides such a professional design and output of your photos, it is like you carry a professional camera with you at all times.
I tried some of the new Galaxy Ai features and I am blown away at what the phone is already capable of doing. I cannot wait to see more capabilities added in the future.
When it comes to the overall weight and size of the phone, it looks bigger however lighter in comparison to the older models.
I am overall really happy with my purchase. I did mess up on applying the screen anti reflective film correctly. I have a few bubbles on the screen. I will look for a good option to apply it much more smoothly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best phones I've ever had, the new S26
on March 10, 2026
Posted by: Francisco
[This review was collected as part of a promotion.] Galaxy AI is the best thing about my new Galaxy S26 Ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why I'm Loving the Galaxy S26 Ultra So Far
on March 10, 2026
Posted by: SarahC
[This review was collected as part of a promotion.] Just upgraded to the Samsung Galaxy S26 Ultra and I’m honestly really impressed so far. The phone feels super premium and the display is absolutely gorgeous—everything looks incredibly sharp and smooth. The battery life has also been great for me, easily lasting all day even with a lot of use.
One thing that really stands out is Galaxy AI. It actually feels useful in everyday situations, whether it’s helping summarize things, improving photos, or just making the phone smarter and more convenient to use. It’s the kind of feature that you don’t think about at first but quickly start relying on.
The camera is also fantastic. Photos come out super detailed with great colors, and the zoom is still one of the best things about the Ultra line. Overall it feels like Samsung really polished everything—performance, camera, display, and the new AI features.
If you’re thinking about upgrading, the S26 Ultra definitely feels like a top-tier phone and worth checking out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its looks amazing
on March 10, 2026
Posted by: MOMMYOF2
[This review was collected as part of a promotion.] I couldn't wait to get my hands on the newest addition of phones. Its so nice to see the upgrades.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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