Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,187 Reviews)
Open Ratings Snapshot
Rating breakdown 18,187 reviews
5 Stars
15,879
4 Stars
1,831
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
My new s26 ultra
on September 12, 2026
Posted by: Naynay
[This review was collected as part of a promotion.] My S23 ultra broke and would not turn on so I chose to upgrade to the latest model, the S26 ultra. What a great phone. My only grip is the privacy protection, it makes my phone lose it amazing picture display. Other than that, just wow.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
⭐️⭐️⭐️⭐️⭐️
on September 12, 2026
Posted by: GalaxyGirl89
[This review was collected as part of a promotion.] The S26 Ultra: A Phone That Actually Keeps Up With Me
I’ve had plenty of phones where the excitement wears off after a couple of weeks. The S26 Ultra hasn’t been one of them.
What I appreciate most is that it doesn’t feel like Samsung focused on making one thing impressive. It feels like they built a phone around all the little things I actually do every day—and then made those things better.
📸 The camera is probably my favorite feature.
For the girls who take 37 pictures to get one “casual” photo: you’re going to understand. 😂 The detail, clarity, and overall quality make it much easier to get a picture I actually want to keep without having to edit the life out of it afterward.
The zoom is especially useful. Whether I’m trying to capture something far away, taking pictures at an event, or zooming in on something I probably have no business investigating 👀, it gives me much more flexibility than a typical phone camera.
And when lighting isn’t perfect, the camera still does a great job of producing photos that look natural instead of overly processed.
📱 The display is beautiful.
This is one of those things you don’t fully appreciate until you go back to an older phone. Everything—from photos and videos to social media and games—looks incredibly crisp and vibrant.
It’s also a fantastic phone for someone who consumes a lot of content. Streaming, scrolling, reading, editing photos… everything just feels more immersive..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new phone!
on September 12, 2026
Posted by: Nurse4life
[This review was collected as part of a promotion.] I chose the the S26 Galaxy ultra for work & play! I care for elderly family members and needed a new phone. My last phone was 7 years old. This phone has speed, power and memory like no other phone. I can play movies for grandkids, work on important documents, take photos of grandkids and state parks without worrying about my hand shaking or the battery. The privacy side shield is amazing for password protection! Thanks for an amazing phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So far so good
on September 12, 2026
Posted by: Angie1
[This review was collected as part of a promotion.] I chose to upgrade my phone and get the Samsung S26 Ultra. I already had the Samsung S25 Ultra so it wasn't a huge difference for me. They are very similar in size and appearance, but the s26 ultra has a nicer camera and some better features and options of course. Overall it seems like a nice phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What an upgrade!
on September 12, 2026
Posted by: Kristina
[This review was collected as part of a promotion.] I chose the S26 Ultra to upgrade from the S22+. I am satisfied with my upgrade. I am still discovering new things this phone can do. I use it for everything: texting/calling/video chat, gaming, virtual schooling, creating and processing documents, and taking some really high quality pictures and videos. The battery lasts so long. Even on days I'm using it more than others. The speakers sound great; especially with bass heavy music. I love the built in privacy screen. You can choose which apps to apply the privacy screen as well. The S pen picks up where my fingers are too big and I love being able to write notes out and draw on the screen. The zoom option on the S pen is a big help, too! Customize your tool bar and the S pen can do all kinds of things. Even hover over a word and translate words, quick open notepad and calendar to record things. And I'm still discovering new things! I definitely recommend giving the S26 Ultra a try!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Takes great Photos
on September 12, 2026
Posted by: Picturesque
[This review was collected as part of a promotion.] So far I absolutely love the way it takes pictures. So many features in the photo settings. Love love love
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on September 12, 2026
Posted by: RJlubana
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra, and it's the best phone. It has a built-in privacy screen, which I use frequently when I'm in public spaces. It's fast and battery life is way better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone ever
on September 12, 2026
Posted by: Techdino01
[This review was collected as part of a promotion.] I choose Samsung s26 ultra because it's very easy to use easy to understand the different bells and whistles it comes with. I have not found anything about this phone that I am unhappy with thanks guys keep it up
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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