Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,183 Reviews)
Open Ratings Snapshot
Rating breakdown 18,183 reviews
5 Stars
15,876
4 Stars
1,830
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
My S26 Ultra experience
on March 11, 2026
Posted by: AsmaR123
[This review was collected as part of a promotion.] As a user of the S26 Ultra I have so many words to describe this phone and it's futuristic UI/System, The Galaxy AI is by far the best system built AI and even better than other Apps as it's accessible straight through the system and it's so efficient and responsive. I love the fact that photos that use them on look so realistic and not fake, Another feature i love is the privacy notifications setting and the privacy screen that is built into the phone as in the past I'd always have to spend money on a screen protector and I'd never fully be happy as I'd always have to buy a new one which costs more than a regular protector when it got damaged but I think the best feature by far has to be the outstanding camera in this phone that makes me feel like I'll always have a better camera on my cellular device than most budget professional cameras .With this phone I feel like I'll always have a new discovery that I'll fall in love with and I'll always have so many options to play around with
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 11, 2026
Hey AsmaR123, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving the features of Galaxy AI, enhanced processing power, and new privacy screen and settings available on your device. We have shared a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best got better
on March 11, 2026
Posted by: Mwcinci
[This review was collected as part of a promotion.] I'm really liking this new s26u. The Galaxy AI I'm so so about. Just a fast phone with an incredible camera decent battery is good enough so far. I'll dig into the Galaxy AI more so I may be able to better review this later.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this Galaxy S26 Ultra
on March 11, 2026
Posted by: SamirR123
[This review was collected as part of a promotion.] I’ve had the Samsung Galaxy S26 Ultra in my pocket for a few days now, and it honestly feels like the first time in years that a phone upgrade has genuinely surprised me. While the sleek, thinner design and the new rounded corners make it much more comfortable to hold, the real magic is happening under the hood.
The camera system is where I’ve spent most of my time. The new f/1.4 aperture on the main 200MP sensor is a literal bright spot; capturing sharp, cinematic photos at dusk without that grainy "phone look" is finally a reality. But what makes this hardware actually usable for someone with a busy life is the deeper integration of Galaxy AI.
One feature I didn't expect to love as much as I do is the Privacy Display. It's such a simple, human-centric addition. Knowing that people sitting next to me on a flight or in a coffee shop can't see my screen adds a layer of comfort I didn't realize I was missing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy yet!
on March 11, 2026
Posted by: ElGuapo
[This review was collected as part of a promotion.] This thing is amazing. So far I've tested the Galaxy AI with some of my pictures and it made editing so much better. I also used the camera to create a pdf document. I'm sure the more I use it, the more in love I'll get with it. Keep making better products, Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome product and great features
on March 11, 2026
Posted by: CoolAlpaca
[This review was collected as part of a promotion.] Enjoying the phone, love using the galaxy AI features. Especially for my photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra
on March 11, 2026
Posted by: DVD2026
[This review was collected as part of a promotion.] Great display and camera, but i only have 44 characters so I need to keep typing to meet the minimum number of characters!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the Privacy Display and Power
on March 11, 2026
Posted by: Aarasu
[This review was collected as part of a promotion.] Great features and Galaxy AI product has great features. The inclusion of Galaxy AI is a game-changer for daily tasks and efficiency. I'm really impressed with the new capabilities it brings to the table. Highly recommended!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything that I liked with the previous model
on March 11, 2026
Posted by: DazMyn
[This review was collected as part of a promotion.] The Galaxy AI is a surprise that I rarely utilized previously, but now finding it invaluable. The next item has to be the slimmer design and the fact that it just seems faster with features that make the phone more functional in the way that I need. I'm just happy with the upgrade
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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