Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,187 Reviews)
Open Ratings Snapshot
Rating breakdown 18,187 reviews
5 Stars
15,879
4 Stars
1,831
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Product has great features
on March 11, 2026
Posted by: TeamSamsung
[This review was collected as part of a promotion.] I've always been team samsung and they have not failed me yet. The picture quality is amazing. I'm moving up from the samsung note 10 so loving everything bout the new phone. The built-in privacy screen is definitely a plus. I'm just getting involved with AI but I'm definitely enjoying the galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The privacy display is a really cool feature
on March 11, 2026
Posted by: Ahkrah
[This review was collected as part of a promotion.] I just finished getting my new phone. Set up and already having the built-in privacy display is nice because I had to take it to work with me today and I kept having people trying to look at my screen as I was trying to figure out something for work
And the using Galaxy AI for notifications has been really nice
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good fun & nice upgrade from s24+
on March 11, 2026
Posted by: LoveSPen
[This review was collected as part of a promotion.] I like the lightweight feel of the product, definitely lighter than my previous Samsung. I missed the S.pen which is one reason I purchased this. I tend to edit video/photos so the screen size is a plus, also the various galaxy AI apoz are worth exploring can help in some areas. I also love the exclusive color of the phone direct from Samsung!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love it.
on March 11, 2026
Posted by: Dessluuuvsdess
[This review was collected as part of a promotion.] I love EVERYTHING about the phone.. The keyboard. The riingtonesss... The picture quality is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on March 11, 2026
Posted by: Caligirl4ever
[This review was collected as part of a promotion.] This new phone has exceeded my expectations. Love how it's easy to maneuver. The graphics are very detailed and the quality of the Ai features are neat. I can have do much fun with this phone. The camera zoom quality is by far the best. I also got new buds which the sound quality is excellent, especially the noise cancelation and how you can nod or shake your head to answer or decline a call. Neat!Samsung out did it once again!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My phone s26ultra
on March 11, 2026
Posted by: Hernncuz
[This review was collected as part of a promotion.] I have been using samsung for the last few years and this time it is not the exception I am very happy with my product there are many things for daily use I love the quality of the cameras the design of the phone and everything else my congratulations for samsung have done a very good job
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my new S26 Ultra
on March 11, 2026
Posted by: Tauras
[This review was collected as part of a promotion.] The S26 Ultra has been such a solid upgrade. The screen is incredibly bright, so I never have any trouble seeing it even when I’m outside in direct sunlight. It’s also super fast—everything feels smooth and snappy, whether I’m jumping between a bunch of apps or playing games, and it never seems to lag or slow down on me.
I’m really impressed with the new Galaxy AI features; the live translation and photo editing tools actually feel useful and not just like a gimmick. My only real disappointment is that the battery is the exact same size as my old phone, so I was hoping for a bit more longevity there. That said, the new privacy display is genius because I can set it to only hide my screen when I’m in specific apps like my bank, while keeping it normal for everything else.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra
on March 11, 2026
Posted by: rubitoo
[This review was collected as part of a promotion.] AI looks so interesting, I've using it for a few hours and I'm impressed about how it works
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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