Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,194 Reviews)
Open Ratings Snapshot
Rating breakdown 18,194 reviews
5 Stars
15,885
4 Stars
1,832
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Great upgrade from s22 ultra
on March 12, 2026
Posted by: Hateupgrading
[This review was collected as part of a promotion.] Upgrading from S22 ultra. So far very happy. I had no idea what i had been missing through the year. I have been using for 3 days so far and have not had to charge yet plus this phone is so much faster. I had watched a video on YouTube comparing the speeds which showed the speeds were not going to be much faster but holy smokes it is like night and day! Everything just runs so much smoother. And Samsung has smartswitch down at this point to which is so helpful switching phones. I am just starting to use Galaxy AI. So fun and educational!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on March 12, 2026
Posted by: Scrubzo2
[This review was collected as part of a promotion.] It's a great phone so far. Excited to see what the galaxy AI can do.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on March 12, 2026
Posted by: Akapanytume
[This review was collected as part of a promotion.] Really happy & excellent phone. All features using & enjoying daily
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Suggestions
on March 12, 2026
Posted by: AnayaranSH
[This review was collected as part of a promotion.] Galaxy AI
Product is for sure good, but i like the flat cam lences. Think about old product which are sleeky and good.
Another suggestion, support muktiple trade ins, i.e. for a phone purchase lets trade in phone plus watch plus buds etc.. trade in valu can be differ, but its nice thing as no other would do that
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Privacy screen
on March 12, 2026
Posted by: Love2shops
[This review was collected as part of a promotion.] Galaxy ai best thing makes editing and posting stuff online way easier & and new privacy screen is game changer
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone!
on March 12, 2026
Posted by: HavokWolfS
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for both work and entertainment, and it has honestly exceeded my expectations. The display is incredibly bright and smooth, which makes watching movies, streaming videos, and even gaming look amazing. The battery easily lasts me through a full day of heavy use, which is important since I rely on my phone for work and communication.
One of my favorite features is Galaxy AI. It makes everyday tasks much easier, especially when summarizing notes, improving messages, or helping organize information quickly. It feels like having a smart assistant built directly into the phone.
The camera system is also fantastic. Photos are sharp, detailed, and the zoom capabilities are very impressive. I often take photos and videos for personal projects and the quality is consistently great.
Overall, the Galaxy S26 Ultra is one of the best smartphones I’ve used. Between the performance, camera, battery life, and Galaxy AI features, it feels like a complete device that works perfectly for both productivity and entertainment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy S26 Ultra
on March 12, 2026
Posted by: GalaxyS26UltraReview
[This review was collected as part of a promotion.] Easy setup, smooth edges, fast processor, I like the privacy screen options.
I wish you'd have stuck with titanium, but I can live with aluminum.
Galaxy AI is fun to play with and I'm starting to learn how to use it to improve my productivity.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on March 12, 2026
Posted by: ThebigFella
[This review was collected as part of a promotion.] I use my phone all day at work in my auto shop to check customers in, review scans for faults,and inspections. The quality of the camera with its better low light quality really helps in those dark spots under a car. The galaxy AI refinement makes the photos look better for when I send to customers. The ability to use the sound eraser feature in videos is fantastic because I can isolate my voice and not all the background.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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