Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,194 Reviews)
Open Ratings Snapshot
Rating breakdown 18,194 reviews
5 Stars
15,885
4 Stars
1,832
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Much Better Than I Expected
on March 12, 2026
Posted by: p0tat0bread
[This review was collected as part of a promotion.] I upgraded to this phone from the Galaxy S22 Ultra, which was a tough decision because I really loved that phone. You could say that I was a little apprehensive, but I'm very pleasantly surprised with the S26 Ultra.
The screen is so beautiful, great resolution and beautiful colors. I know some people complain about the anti-glare coating, but I've had zero issues with that. The privacy display feature is pretty neat, it'll definitely come in handy.
A lot of the Galaxy AI features are new to me since I was upgrading from a 2022 model. I've been enjoying the Daily Briefs and the call assist features.
I like that they still incorporated the s-pen even with the new design. Speaking of the design- I really thought I wouldn't like the new shape based on the photos, but it actually feels great once I'm holding it in my hands. It's less different from the old design than it seems in the pictures.
My only disappointment is the lack of 10x optical zoom on this, I will definitely miss that. I know the digital zoom is supposed to make up for that, but I tested the two phones side by side and the 10x zoom on the S26U just doesn't look nearly as good as the 10x zoom on the S22U.
Overall I'm very happy with my new phone and I'm glad I made the upgrade!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new design
on March 12, 2026
Posted by: SoftballDad
[This review was collected as part of a promotion.] I love the redesign and Galaxy AI of the new 26 Ultra. Sleek design and optics are top quality and make the handling and processes of using it for daily work and gaming easy a top choice for anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device
on March 12, 2026
Posted by: lilgerm003
[This review was collected as part of a promotion.] Very fast nice hand feel. Screen is bright and vivid. Amazing features. Galaxy AI is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Upgrade
on March 12, 2026
Posted by: PhotoEnthusiast
[This review was collected as part of a promotion.] I finally upgraded from a Note 20 Ultra and I am loving it! The camera is a huge upgrade and I appreciate the added Galaxy Ai features. I have been using the smart transcribe and summarize features for voice recordings which has made organizing and categorizing them so much easier to sort and review.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm in love with it the phone is espectacular
on March 12, 2026
Posted by: Samsunglovermara
[This review was collected as part of a promotion.] Galaxy AI is something I'm learning and so far is awesome and work as my level
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seriously good
on March 12, 2026
Posted by: PowerUser
[This review was collected as part of a promotion.] The S26 Ultra has a great blend of performance, innovation and reliability. The included Galaxy AI continues to find its way into our daily lives offering unique short cuts and convenience. A innovation on this phone is the active privacy screen. Offering password safety by blocking the screen as you see fit. Managing financial sensitive information is effortless...seamless. This is a great phone and a great OS. Well done.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great privacy display
on March 12, 2026
Posted by: Billerica01821
[This review was collected as part of a promotion.] While the Galaxy AI is impressive, one more thing that is the most excellent is the privacy display. This has made life easier than ever than to stick a privacy screen protector on the display.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S23 Ultra vs S26 Ultra🤔
on March 12, 2026
Posted by: SpecialK
from Allentown PA
After a full day, i can say Its a hard adjustment going from the S23 ultra. Prefer the older, square design with the edge.
Also big disappointment, no Bluetooth on S pen which is a downgrade. Camera in low light was good. Wish there were more improvements over 3 Gen's.
Put it this way, unless you get a terrific offer with no trade-in (love my 23), there's not much of a reason to upgrade unless you need those improvements.
*Regular power cords charge at the slower rate
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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