Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,195 Reviews)
Open Ratings Snapshot
Rating breakdown 18,195 reviews
5 Stars
15,886
4 Stars
1,832
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Super smooth operation
on March 12, 2026
Posted by: MommaT
[This review was collected as part of a promotion.] I only use Samsung phones. I upgraded from a S22+ to the Ultra. The little difference in size is amazing. The operation on the phone is amazing.
Im just learning all it can so. I've downloaded the try galaxy to learn more
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The GOAT!!!
on March 12, 2026
Posted by: TerryBigT53
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an absolute powerhouse that perfectly blends premium design with cutting-edge technology. Its sleek, refined build and durable Armor Aluminum frame give the phone a sophisticated, high-end feel that stands out immediately. The camera system is phenomenal, led by a massive 200-megapixel sensor that captures incredibly detailed photos and stunning zoom shots, making it one of the best smartphone cameras available.
Under the hood, the S26 Ultra runs on the Snapdragon 8 Elite Gen 5 processor, delivering lightning-fast performance and seamless multitasking. The gorgeous 6.9-inch QHD+ Dynamic AMOLED display produces vibrant colors and ultra-sharp resolution, making everything from videos to games look incredible.
What truly sets this phone apart is its powerful Galaxy AI, which enhances photos, automates tasks, and intelligently improves the overall user experience. Altogether, the Samsung Galaxy S26 Ultra is a stunning flagship device that delivers top-tier design, performance, camera quality, and next-generation AI capabilities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S26 Ultra
on March 12, 2026
Posted by: K22620
[This review was collected as part of a promotion.] Upgraded from Galaxy S24 Ultra and I'm more than impressed. The cameras and video stabilization are fantastic, the Galaxy AI features are helpful and agentic, the audio eraser for watching videos is great, the display is phenomenal and the added privacy display is stellar. No problems at all after using for a week. Never really used the bluetooth capability for the s pen with my 24 ultra so that isn't a factor for me and the lack of built in magnets is easily solved with a phone case. Great phone. Would recommend 100%.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
It's definitely Blue!
on March 12, 2026
Posted by: Purple Professional
from Fort Worth, TX
Enough said, I sent it back! Beware purple lovers!
Response from Samsung USBy R&R Team, March 13, 2026
Hi there Purple Professional, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand that it can be disappointing when you are expecting a certain appearance on your device that is not met when you first see your new phone. We do recommend protective cases on all devices and this can be a way to help you acheive the appearance you are looking for to express your personal sense of style. Please, reach out to us again any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra
on March 12, 2026
Posted by: Camaronick
[This review was collected as part of a promotion.] I've been using the S26 Ultra for a while now, and it has become an essential part of my daily routine. As a crane operator, the screen brightness and clarity are a huge plus when I'm on-site and need to check technical specs or reports in direct sunlight.
The Galaxy Al features have been a game-changer for me, especially when I'm working on my 2016 Camaro or Nissan Titan. Being able to use Circle to Search to identify specific performance parts or troubleshoot engine components saves me so much time. When I'm off the clock, the gaming performance is incredible graphics are smooth with zero lag. It's also the perfect device for quick meal prep; I use it to pull up my favorite gumbo and jambalaya recipes while I'm at the grill. Whether I'm at work or just relaxing with some R&B, this phone handles everything I throw at it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Al Makes the S26 Ultra Incredible
on March 12, 2026
Posted by: Tetragalaxy
[This review was collected as part of a promotion.] I’ve been using the Samsung S26 Ultra for a while now, and it has completely changed how I use my smartphone. The performance is extremely fast and smooth, whether I’m multitasking between apps, streaming videos, or working on assignments. The display is beautiful and bright, making movies, sports, and gaming feel very immersive.
One of the most impressive features is Galaxy AI. I use it almost every day for things like improving photos, summarizing information, and helping with writing and messages. It saves time and makes the phone feel much smarter and more helpful for daily tasks.
The camera system is outstanding. As someone who enjoys photography, the detail, zoom capability, and night photography are amazing. I’ve captured some great photos that look professional even without editing.
Battery life is also excellent and easily lasts me through a busy day of work, school, streaming, and social media. The premium design and build quality make the phone feel like a true flagship device.
Overall, the S26 Ultra combines powerful hardware with intelligent Galaxy AI features, making it one of the best smartphones I’ve ever used. It’s perfect for productivity, entertainment, and creativity.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid quality of life improvements
on March 12, 2026
Posted by: Elru1987
[This review was collected as part of a promotion.] I have been enjoying the another Galaxy AI features, but just in general, the phone works how I need it to. The privacy display option is really convenient, and the phone runs noticeably cooler than my s24 ultra did.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product.
on March 12, 2026
Posted by: Romlove
[This review was collected as part of a promotion.] Own galaxy phones for years now. Changing every year. Great product. Love the design and futures. New AI futures pretty awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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