Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,196 Reviews)
Open Ratings Snapshot
Rating breakdown 18,196 reviews
5 Stars
15,886
4 Stars
1,833
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Same sleek design, great new features
on March 12, 2026
Posted by: LaceyLace
[This review was collected as part of a promotion.] I've had this new phone for 3 days now. I previously had the flip phone. I love this phone. It's not super heavy and the features are great. I'm still learning the different features such as galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like my s26 ultra thank u
on March 12, 2026
Posted by: S26ultra
[This review was collected as part of a promotion.] I recommend the Galaxy AI because the camera is very nice, the new features are great, it loads very quickly, it's fantastic, I really recommend it. Thank you Samsung for bringing this to us, thank you so much!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever Made
on March 12, 2026
Posted by: S26Ult
[This review was collected as part of a promotion.] The Privacy Display is the best feature. My first time upgrading from an S23FE to an Ultra Model, and I never regret it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible Leap in Performance and Privacy
on March 12, 2026
Posted by: DarkMooN
[This review was collected as part of a promotion.] Upgrading to the Galaxy S26 Ultra has been a massive jump in overall experience. The new design feels significantly lighter and more ergonomic in the hand, but the standout feature is the built-in Privacy Display. Being able to keep my screen private from onlookers without an extra screen protector is a game-changer.
​The Galaxy AI features are more intuitive than ever, especially with the new agentic tools that help streamline daily tasks across different apps. The charging speed is also a noticeable improvement, getting me back to a full battery much faster than previous models. If you are coming from an older Ultra, the difference in speed and display tech is night and day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happier than ever
on March 12, 2026
Posted by: Cshopper
[This review was collected as part of a promotion.] Galaxy AI works like a charm, happy with Samsung products
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung Phone I've owned
on March 12, 2026
Posted by: MesocycloneF5
[This review was collected as part of a promotion.] Very impressed with Galaxy AI and even Bixby. Just got it yesterday and found it fairly easy to port over my stuff from my other phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing phone..Loving the privacy display.
on March 12, 2026
Posted by: Vish3436
[This review was collected as part of a promotion.] My phone is daily use for personal reasons. It's is amazing. I'm loving it. The privacy screen display is soo cool and I really liked it. The Galaxy AI is great too. The only reason I gave 4 stars is that it doesn't have any in built pdf and word files etc. reader. I don't want to have another word, excel, pdf etc apps downloaded just for occasionally being able to read something so that really sucks.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra: AI Flagship King
on March 12, 2026
Posted by: NateDawg
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is the pinnacle of Android excellence in 2026. Its massive 6.8-inch QHD+ Dynamic AMOLED 2X display hits 2600 nits peak brightness for effortless outdoor visibility, while the Snapdragon 8 Gen 5 chipset delivers blistering performance with 16GB RAM and up to 1TB storage. The quad-camera setup, headlined by a 200MP main sensor and improved 50MP periscope zoom, produces stunning low-light shots and 8K video that rivals professional gear.
Battery life easily stretches two days with the 5000mAh cell and 60W charging. The refined aluminum frame feels premium yet lightweight, and the included S Pen remains a productivity game-changer for notes and precise editing.
What truly elevates this device is Galaxy AI. From on-device real-time translation during calls to generative photo editing that removes objects flawlessly, Galaxy AI turns everyday tasks into seamless magic without ever feeling gimmicky. It even suggests smart replies and summarizes long articles instantly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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