Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,197 Reviews)
Open Ratings Snapshot
Rating breakdown 18,197 reviews
5 Stars
15,887
4 Stars
1,833
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
This device is super fast response. I like it.
on March 12, 2026
Posted by: heimsboy
[This review was collected as part of a promotion.] Super fast and I am upgrading from previous model and I already feel so much difference.
Galaxy AI is every through interface now and it helps me to navigate through settings and menus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Ultra yet...
on March 12, 2026
Posted by: SonnyW
[This review was collected as part of a promotion.] I've been using the S26 ultra for a few days now and I can already tell, this is the best Ultra I've ever used. The Galaxy AI integration in the phone is seamless and provides so many awesome uses, like editing your photos, screening suspicious calls, transcribing your voicemail messages automatically to name a few. The new built in privacy display is such a cool feature as well and I was genuinely impressed when I first saw it in action . I opted for the online exclusive silver shadow color and I'm so glad I did, it's got this matte finish to it so there's barely any fingerprints . I had the S25 ultra before this and I love the fact that with the S26 ultra they made it even slimmer. I still meet great battery, with my use. My phones about 40% when I go to bed at night, and when I do have to charge it I can take advantage to the fastest ever charging available on a Samsung phone at 60W. Talking about the cameras, I thought the S25 ultra cameras were good but the S26 takes the camera quality a bit further. I feel like they take in more light compared to the S25 ultra so the photos look way better, especially at night. I've been having a great time with this device and I totally recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new Galaxy s26 Ultra
on March 12, 2026
Posted by: SamsungFan10
[This review was collected as part of a promotion.] I'm using Samsung top smartphones for 10 years . The new Galaxy s26 ultra is a top notch. Love it so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 12, 2026
Posted by: Ek3030
[This review was collected as part of a promotion.] Phone has been solid so far. Fast, smooth and the new ai features are great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite thing is more RAM. 16G!
on March 12, 2026
Posted by: OsoBear
[This review was collected as part of a promotion.] I can tell you, the Galaxy AI does make a difference in my daily life. Once I learned how to use it, which didn't take long, I use most of the services every day. More RAM! With all these apps, and AI, using more RAM because they are faster, I don't have to worry about my phone freezing up. I'm very happy with Samsung. I have been using their phones for 20 years, and I don't plan on stopping now. The cameras are awesome! Good quality. Good job guys!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect to all ocasión..
on March 12, 2026
Posted by: Quike2104
[This review was collected as part of a promotion.] Hi my new galaxy s26 ultra, is the best I love it. I like because take a perfect pictures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall Design
on March 12, 2026
Posted by: Darwin121225
[This review was collected as part of a promotion.] My last phone Galaxy s24 ultra was fast and allowed me to multitask.
This phone is even better.
Thinner and lighter.
Very happy overall.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Moving after 3 years of flip phone
on March 12, 2026
Posted by: Flipphonegetbettersoon
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a powerhouse that marks a significant shift in my mobile experience. After three generations of Flip phones, returning to a traditional slab felt like a risk, but the S26 Ultra justifies its footprint immediately.
The most striking improvement is the battery life. While the Flip series often required a mid-day top-up, the S26 Ultra easily cruises through a full day of heavy use. The camera system is equally transformative; the zoom capabilities are unparalleled, capturing crisp details at distances that were previously just blurry pixels. Transitioning between devices was surprisingly seamless—the setup process was fast and intuitive, though I encountered a hurdle once the hardware was ready.
The most frustrating aspect remains the app login process. While the system moves your data, banking and healthcare apps require tedious manual setup and multi-factor authentication for each one. It’s a necessary security hurdle, but it dampens the "new phone" excitement when you have to manually re-verify your entire digital life.
On a brighter note, the audio quality is a sleeper hit. The speakers provide a much fuller, richer sound profile than the thinner Flip models. Overall, despite the manual effort required for app logins, the S26 Ultra is a massive upgrade
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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