Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,185 Reviews)
Rating breakdown 18,185 reviews
5 Stars
15,877
4 Stars
1,831
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
I like my phone S26 ultra
on September 15, 2026
Posted by: MrWright
[This review was collected as part of a promotion.] I like my phone. It does a lot of things that I do like and i'm still learning things that my phone does i'm a samsung fan i've had so many siri's of phones of samsung 🤪
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big & Powerful
on September 15, 2026
Posted by: Rashaduke
[This review was collected as part of a promotion.] This phones is the best by far. It's big, fast, reliable, and powerful. It helps me in my daily planning and payroll. It's worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra
on September 15, 2026
Posted by: HollEwood
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra (Baby Blue) because I have been an avid Android user and longtime Samsung fan, and this is my fifth Samsung phone. I upgraded from a Galaxy A14 that I used for three years, so I can really appreciate how significant this upgrade is.
My S26 Ultra has 256GB of storage, which gives me plenty of room for apps, photos, videos, documents, and entertainment. The display is beautiful, sharp, and spacious, making reading, browsing, streaming, and watching movies much more enjoyable. Performance is a huge step up. Apps open quickly, multitasking is smooth, and everything feels incredibly responsive.
The camera system is another standout. Photos are detailed and vibrant, and the zoom gives me much more flexibility when taking pictures. I also love having the built-in S Pen for notes, precise selections, and everyday productivity.
I use my Samsung for work, browsing, messaging, streaming, photography, managing information, and entertainment. The large display, fast performance, storage, and S Pen make many of my daily tasks easier and more enjoyable. I especially appreciate being able to move between apps quickly without feeling slowed down.
After three years with my A14, the difference is obvious. The S26 Ultra gives me the premium Samsung experience I wanted while keeping the Android flexibility and features I love. I have only had it since September 4, 2026, but my first impressions are excellent. I am very super happy with my choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but, it could have been better
on September 15, 2026
Posted by: Khalid
[This review was collected as part of a promotion.] Simplicity in tech is a rare commodity in today's world.
Since over 12 years ago, when I first started to use Samsung phones and mainly Galaxy series, that was the promise of Samsung. There are ups and downs throughout the journey. Samsung tried to keep it simple and end user friendly and that is why I chose and continue to choose Samsung for over a decade now.
Thank you.
Since over 12 years ago, when I first started to use Samsung phones and mainly Galaxy series, that was the promise of Samsung. There are ups and downs throughout the journey. Samsung tried to keep it simple and end user friendly and that is why I chose and continue to choose Samsung for over a decade now.
Thank you.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!!
on September 14, 2026
Posted by: MyyNeese
[This review was collected as part of a promotion.] I have been a loyal Samsung user for many years and cannot imagine using any other device. I chose the S26 Ultra for its camera and S-pen, and it has certainly met my expectations. This is the finest phone I have owned to date, and I am still exploring its full range of capabilities. The camera quality is remarkable, and the audio is exceptionally clear. It is truly a beautiful device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy s26 ultra is awesome
on September 14, 2026
Posted by: Bear426
[This review was collected as part of a promotion.] Im so glad I chose the galaxy s26 ultra when purchasing a new phone. It definitely is a step up after having the galaxy s22. I love the built in privacy display
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointing
on September 14, 2026
Posted by: Chrisok
[This review was collected as part of a promotion.] I chose the S26 Ultra because I wanted an upgrade, but I am overall disappointed for a few reasons. I thought that I would be able to get past the fact that the Spen no longer has Bluetooth. I feel like the privacy screen setting was the only change from the S25 Ultra, too bad because its of no practical use even if i would have a need for a privacy screen as it does not block angled viewing that well. The unfortunate downgrade is not the camera, but the camera app. The newer camera app has image stabilization for pictures that has made it nearly unusable for dark or long distance pictures. It has been getting worse over the last 4 years
Value
3
Response from Samsung USBy R&R Team, September 15, 2026
Hello Chrisok, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not meeting your expectations. We hav eprovided a link to an article to help you with the different camera settings and features you can use for the best possible photos and videos. We have also shared a link to the full manual to help you with all of the settings for your device including the new Privacy Display. We have lastly, provided a link to the Samsung Support Team to assist you further any time you have questions, or if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung
on September 14, 2026
Posted by: Ric1674
[This review was collected as part of a promotion.] I have been using the Galaxy S26 Ultra and, honestly, I am really happy with it. Everything feels fast and smooth, and the screen looks amazing. The camera has been one of my favorite features so far; the pictures come out really clear, even when I am taking quick shots. The phone feels great in my hand, and the battery lasts through the day without any problems, which is very convenient because I use it all day at work. It is an important tool for me and is essential to my duties. Overall, I am very happy with my S26 Ultra. It is definitely an upgrade I am glad I made, and I would recommend it to anyone looking for a phone that looks great and performs even better.
Value
5
Written by a customer while visiting Samsung US