Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,209 Reviews)
Open Ratings Snapshot
Rating breakdown 18,209 reviews
5 Stars
15,899
4 Stars
1,834
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
4 out of 5
4
The Battery Life is Awesome
on March 13, 2026
Posted by: Study2Learn
[This review was collected as part of a promotion.] I often need my phone for work for 36+ straight hours. My old phone would only last 10-12 hours with nothing but sending and receiving messages throughout the day before I needed to charge it. My new S26 Ultra will easily last 2 straight days doing the work that I need it to. Definitely a major upgrade.
The Galaxy AI features have also been a lot of fun to explore. I am discovering new features and ways to utilize it everyday, which makes my new phone that much more fun to use.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung never let's down
on March 13, 2026
Posted by: EvenNArcadia25
[This review was collected as part of a promotion.] The AI is amazing and can't stop using it,I love the S pen and how easy it is to use,the phone has so many features that I use for work as well,clipping photos and pasting them has never been so easy. The photo lens is amazing I love taking photos and the phone feature are amazing, I love playing games as well the picture is so clear it seems 3d,im still exploring it but so far is outta this work...Samsung Galaxy for life!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product.
on March 13, 2026
Posted by: Zoonosis
[This review was collected as part of a promotion.] Absolutely love the privacy display,please done ever remove it. Bring back the Bluetooth s-pen! Needs QI magnets. Otherwise absolutely amazing phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love love love this phone!!!
on March 13, 2026
Posted by: Starskie
[This review was collected as part of a promotion.] Let me start off saying I love the Galaxy AI feature. It's pretty awesome how it gives you suggestions and I also love the photo enhancements and editing with AI. I really like the privacy screen. It's a fantastic addition. I don't have any complaints with this phone. I traded my Z flip 7 for the S26 Ultra and hands down don't have any regrets.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone has great features
on March 13, 2026
Posted by: Msprincess
[This review was collected as part of a promotion.] I love new things and I think I would love an update
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's fantastic.
on March 13, 2026
Posted by: Leo90tm
[This review was collected as part of a promotion.] Samsung Galaxy S26 Ultra is, without a doubt, an excellent device overall. I believe its innovative privacy screen is a feature worth highlighting in its favor. However—and as a piece of constructive criticism for future releases—I would like to suggest increasing the battery capacity and refining the screen quality slightly, as a significant amount of image quality is lost when the privacy mode is activated. I would also like to see the SPen return with Bluetooth connectivity.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone camera system is great
on March 13, 2026
Posted by: Bossladi
[This review was collected as part of a promotion.] This device works really fast the camera works really great takes awesome pictures like real photography pictures it also has a great AI feature that can help you with your everyday life and it answers your questions really fast this device is currently wanted everywhere people are changing their services to have this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Such a upgrade from my S23 Ultra!!!!!
on March 13, 2026
Posted by: LoveTheS26Ultra
[This review was collected as part of a promotion.] It is hands down such a great upgrade my wife and kid upgraded too and love them. The privacy feature is great the camera is great the look is awesome!!!! Love thst is no longer curved!!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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