Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,183 Reviews)
Open Ratings Snapshot
Rating breakdown 18,183 reviews
5 Stars
15,876
4 Stars
1,830
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
WOW its GOOD
on September 24, 2026
Posted by: Michael
[This review was collected as part of a promotion.] I chose this phone to upgrade from my S23 Ultra. I loved the 23, but this is even better. It comes with 7 years of updates, so I can keep it for a long time.. Like the speed and privacy screen.. Also it charges incredibly fast. Wonderful phone/ pocket computer..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Device
on September 24, 2026
Posted by: oakcool
[This review was collected as part of a promotion.] I had a S22 and after I dropped it just the right way, bottom half of the screen was done, so it was time to upgrade.
I chose this device and I can say it lives to what I expected, fast, battery is great, it handle easy days and harder days when I am constsntly on phone for one reason or another.
Camera is great, took sone nice pictures of the lunar eclipse a few weeks ago.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Galaxy/Samsung products.
on September 24, 2026
Posted by: Ybeestva
[This review was collected as part of a promotion.] I chose Samsung because they have everything I need. I have a Samsung laptop, Samsung Galaxy s26 ultra, Samsung tv and Samsung computer screens. I love how they interact and their quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone takes the best pictures.
on September 24, 2026
Posted by: Bdhope1
[This review was collected as part of a promotion.] The quality and ease of taking great pictures with this phone is by far the best I have ever had. I had a professional photographer tell me I take the same quality picture that he takes. Also the reliability of this phone is second to no other phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Big purple
on September 24, 2026
Posted by: Laylay
[This review was collected as part of a promotion.] I use my smartphone for everyday life. It is truly a part of me from working on the uber. Eats and instacart platform to talking to teachers
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 25, 2026
Hi Laylay, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that your device has been helpful in keeping in touch with teachers, as well as taking care of your work needs. We have provided links to resources to help you further explore and customize your device at your convenience, as well as answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My fav Phone
on September 24, 2026
Posted by: Edi1899
[This review was collected as part of a promotion.] I received the phone almost all of 2026 And I've found the phone to be very good, both physically and internally, as it has worked well when I've performed several tasks simultaneously. I like the camera because it has a zoom lens.Very unique. The MagSafe update has been excellent. I hope it lasts a long time so I can continue being a Samsung fan.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new Phone!
on September 24, 2026
Posted by: 142Dance
[This review was collected as part of a promotion.] My last phone before this was a BTS Samsung Galaxy S20+, which I love. But it was already starting to lag and the battery was constantly dying. So, I decided to get a new phone. In the end, I chose the Samsung Galaxy S26 Ultra and I'm happy with this choice. The new features in charging my battery to make my battery last longer is one of my favorite features. But also the privacy protection is my number one favorite feature! I have to constantly use my phone at work and I have clients and coworkers around me constantly. So, being able to turn on my privacy protection at work and getting to turn it off in private has definitely made me love this phone even more!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Phone
on September 24, 2026
Posted by: Ari19855891
[This review was collected as part of a promotion.] I chose the Samsung S 26 Ultra! Love it and has been great. Definitely recommend has been working as expected and will continue to purchase S series!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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