Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,234 Reviews)
Open Ratings Snapshot
Rating breakdown 18,234 reviews
5 Stars
15,921
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Fantastic work of art
on March 17, 2026
Posted by: ObiWan
[This review was collected as part of a promotion.] I can’t get enough of my new phone. Seriously, it’s way better than I expected. The photos pop with crisp details and vibrant colors—the kind that make you wonder if you accidentally hired a photographer. Videos come out perfectly clear too, so every moment just looks amazing. It handles everything I throw at it, jumping between apps without slowing down or stuttering. Feels like I hit the jackpot with this thing—it’s totally changed how I go through my day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great cameras, battery last all day
on March 17, 2026
Posted by: Mrbossman
[This review was collected as part of a promotion.] This Samsung device has been reliable for everything I use it for, from streaming and gaming to handling work tasks. The speed and responsiveness make a big difference when switching between apps. The camera produces sharp, natural photos, and the battery holds up even with long screen time. Galaxy AI has become one of my favorite features, especially for photo editing, translation, and organizing information. It adds real value to the overall experience. I would recommend this phone to anyone who wants strong performance and practical AI tools.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but can be better
on March 17, 2026
Posted by: Samsunglover92
[This review was collected as part of a promotion.] I’m kinda into the new look, but I really miss the S pen Bluetooth feature, it made it so easy to snap pics whenever I wanted. I do like the lighter weight and the blue color, and I’ve been messing around with some AI tools, but the suggestions don’t always hit the mark. Sometimes they flag the tone as off, even though it’s just normal conversation. If you could make the AI assistant more helpful and let us keep our info private, that’d be awesome.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on March 17, 2026
Posted by: Koolrye
[This review was collected as part of a promotion.] This phone is the best. So many features, it's unbelievable. YOU WILL NOT BE DISAPPOINTED!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic work of art
on March 17, 2026
Posted by: ObiWan
[This review was collected as part of a promotion.] I can’t get enough of my new phone. Seriously, it’s way better than I expected. The photos pop with crisp details and vibrant colors—the kind that make you wonder if you accidentally hired a photographer. Videos come out perfectly clear too, so every moment just looks amazing. It handles everything I throw at it, jumping between apps without slowing down or stuttering. Feels like I hit the jackpot with this thing—it’s totally changed how I go through my day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S26 Ultra
on March 17, 2026
Posted by: Theodopolus
[This review was collected as part of a promotion.] From the moment the box is opened to the final setup option, Samsung makes it easy from startup to setup. The Galaxy AI options are there to use when needed and there are tutorials to help inexperienced users like me. The data transferring gets faster and easier with every new phone. AI offered help if I needed it. I am looking forward to exploring what more AI can do for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new privacy screen settings!
on March 17, 2026
Posted by: SamsungGirly
[This review was collected as part of a promotion.] The new Samsung Galaxy S26 Ultra is super nice. The phone feels good in hand, and looks sleek. I love the new privacy features, especially being able to choose which apps I use the privacy screen for!
I'm not a huge fan of AI, but since I used to use Google Assistant and that is going away, being replaced with Gemini, I've decided that I have to try to embrace the product. Since Gemini is built into this phone, it will be helpful in learning the limits of AI and how it can be useful in using this phone towards its full potential.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best AI Feature, camera is incredible
on March 17, 2026
Posted by: Jayhc09
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has become my go-to for keeping my hobbies and daily life organized. AI helps me with my personal projects, keeping me informed about my daily activities and helps me add details to my pictures. The 6.9-inch screen is a massive win for watching Hulu and Disney+ content, especially since the "Extreme Contrast" mode makes those gritty apocalyptic films look incredible with deep, true blacks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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