Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,234 Reviews)
Open Ratings Snapshot
Rating breakdown 18,234 reviews
5 Stars
15,921
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Well designed.
on March 17, 2026
Posted by: GRFRIZZELL
[This review was collected as part of a promotion.] I like the overall design but I would like the case to be less slick,maybe with a texture added to edge and/or back. I'm a senior citizen and my grip has gotten weaker, also my finger tips are slick and will not hold well. I use the AI search most of the time because it remembers and draws off the previous conversation. I like the privacy screen because I'm around kids who like to try an take phone to play games.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade s22 ultra to s26 ultra
on March 17, 2026
Posted by: Hanniger
[This review was collected as part of a promotion.] My phone was starting to get sluggish and lagging. Finally the s26 series came out, and I got the ultra over the weekend.
So far, the faster processor, AI utilizing phone works great for me. The privacy setting is amazing without the film over it. I love that the transferring from the old phone to the new one was super fast!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Ultimate Tool for Engineering and Photography
on March 17, 2026
Posted by: Nibbles
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a few weeks now, and it has completely transformed my workflow both as an Aerospace Engineering student and a hobbyist photographer. The improved camera system is a powerhouse; I love being able to capture crisp, detailed photos from long distances, which is essential for my field studies.
​The new APV Log video recording is a game-changer for my creative projects. It gives me a level of color-grading flexibility I didn't think was possible on a mobile device, allowing for truly cinematic results. I also find myself frequently using Galaxy AI, specifically the Contextual Photo Assist feature. Being able to simply describe an edit—like removing background distractions from a long-range shot—makes my photos look professional in seconds.
​Whether I'm using the device for school projects, streaming high-res content, or capturing nature, the S26 Ultra handles it all with incredible speed. It’s more than just a phone; it’s a professional-grade tool.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My best phone ever!
on March 17, 2026
Posted by: Uniquelycommon
[This review was collected as part of a promotion.] I have used several brands of phones over the years, but have always returned to Samsung. This S26 Ultra is the best one yet.
The camera is awesome with the ease of use, amazing zoom, and quality of photos.
The new privacy screen is a great addition.
I am looking forward to seeing how much the new AI will add to my experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super Fast Phone!
on March 17, 2026
Posted by: Studog
[This review was collected as part of a promotion.] This phone is super responsive, extremely fast internet, photos, texts.
Galaxy AI is a real plus, I use it for fun photos, my wife uses it to rewrite her texts & emails.
I'd recommend this cell to everyone, it blows away iPhones....
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Everything is great except S Pen
on March 17, 2026
Posted by: OldTimeSamsungUser
[This review was collected as part of a promotion.] Love the phone as it is a big upgrade from my old S22 Ultra. Apps load fast, super responsive and battery life seems solid so far. As usual transferring stuff from my old phone to this one was a piece of cake.
The camera and audio quality are wonderful.
I haven't fully, or at least knowingly used the Samsung AI but I'm assuming it will be helpful.
My biggest gripe, hence the 4 star rating, is the loss of the Bluetooh connectivity for the S Pen. I used the S Pen a lot to take pictures so this is a big loss to me.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very smooth experience
on March 17, 2026
Posted by: Cio2026
[This review was collected as part of a promotion.] Excellent phone, I upgraded from s23 Ultra. It is lighter, brighter, but I feel screen has gotten smaller, not sure. Anyways, I love it. It is super fast too. I recommend uograde
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Meets expectations
on March 17, 2026
Posted by: 911Drive
[This review was collected as part of a promotion.] Great phone and features! Galaxy AI is great as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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