Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,243 Reviews)
Open Ratings Snapshot
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Privacy screen and Galaxy AI top notch
on March 19, 2026
Posted by: hippiestick
[This review was collected as part of a promotion.] Galaxy AI is unbelievably accurate on this phone. The privacy screen is one of the most innovative ideas to hit the smartphone since apps. Love the color and feel of the phone. The blue is definitely different, it just pops. The camera and display are unbelievably sharp. Awesome phone... I highly highly recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pretty phone
on March 19, 2026
Posted by: Hellokitty22
[This review was collected as part of a promotion.] The color in videos looks slightly peachy than in person. It's a light pink, very pretty. The processor is snappy and the camera is slightly better than my old s23 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this device
on March 19, 2026
Posted by: ElDomi
[This review was collected as part of a promotion.] Device is great, love the AI on this device, with all the new features making your life even easier. Love the privacy screen feature on it for the lookers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade in performance and battery life
on March 19, 2026
Posted by: Reytjemister
[This review was collected as part of a promotion.] A very good experience—the integrated AI is very easy to use and integrates seamlessly into the Gallery app, proving to be a huge help when editing images. I am impressed with the screen's privacy features, and best of all, the battery lasts me all day without any worries. The camera features improvements for shooting in very low-light conditions, among many other enhancements.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent phone
on March 19, 2026
Posted by: SecretSilence
[This review was collected as part of a promotion.] Majority of everything about the phone is great. However, when it has the life saving battery feature where it doesn't allow me to decide what I want and sleep.Motor knot is frustrating along with the fact of the notifications from different apps on the phone. I do business from my phone and some notifications are highly important and are time pertinent. I've missed multiple notifications.I have actually caused me great deals of business and money.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade in performance and battery life
on March 19, 2026
Posted by: Reytjemister
[This review was collected as part of a promotion.] A very good experience—the integrated AI is very easy to use and integrates seamlessly into the Gallery app, proving to be a huge help when editing images. I am impressed with the screen's privacy features, and best of all, the battery lasts me all day without any worries. The camera features improvements for shooting in very low-light conditions, among many other enhancements.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The privacy feature & anti glare screen are great!
on March 19, 2026
Posted by: PeacefulSeraph
[This review was collected as part of a promotion.] I'm really enjoying the phone, it's amazingly fast at playing games and videos (much better than the S22 Ultra 5G I'm upgrading from). And the privacy screen isn't a gimmick, it works perfectly at blocking the screen from rubberneckers. I wish the battery lasted a bit longer, but everything else definitely feels luxurious- it even isn't as heavy in the hand! I'm really loving it so far!
# Love my S26
# Galaxy AI
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade from s24 ultra
on March 19, 2026
Posted by: GalaxyLover
[This review was collected as part of a promotion.] I just upgraded from the s24 ultra to the s26 ultra and I am LOVING it! It is so much lighter and loving the privacy screen!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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