Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,243 Reviews)
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
Great upgrades and new Galaxy AI features.
on March 20, 2026
Posted by: Mattchupichu
[This review was collected as part of a promotion.] I'm super excited about my new Galaxy S26 Ultra. Getting to know it better and play round with all of the new Galaxy AI features is such a treat. Gemini Pro is outstanding. I've already created a lot of really great photos, videos and memories. I'm currently making stickers by integrating images of places we love, with photos. The camera is my favorite by far. The low light is better than ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new toy
on March 20, 2026
Posted by: Akahlani
[This review was collected as part of a promotion.] The new S26 ultra is very easy to use if you had the 24ultra. It was very easy transfer of information. The storage is great for more complex apps and updates. I will always be Samsung for life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Ultra
on March 20, 2026
Posted by: LJBAD82
[This review was collected as part of a promotion.] I've always had an ultra, then I switched to the fold. I'm so glad I switched back. The ultra series is one of the best out there hands down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ULTRA IS BY FAR THE BEST OF ALL .
on March 20, 2026
Posted by: Samgoescool
[This review was collected as part of a promotion.] This phone is the best and specifically "Galaxy AI"is the feature that every backbenchers will also understand and use it's awesome features with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new Galaxy S26 Ultra
on March 20, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] The new Galaxy S26 Ultra, Galaxy AI, is such a phenomenal phone! I had pretty basic expectations coming from an S24 Ultra, but I am blown away with the features and tech thos phone has. It is super fast and everyday I am finding more and more thongs I can do. Just got the new buds 4 also, which are Sick! Totally happy with this purchase, I Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s26 ultra
on March 20, 2026
Posted by: Galaxygirl
[This review was collected as part of a promotion.] It charges super fast, I Love the privacy screen mode for certain apps, my favorite so far is when al screenshot spam calls and answers for you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Super responsive but not without faults
on March 20, 2026
Posted by: Brandonjr36
[This review was collected as part of a promotion.] First off I've been buying Samsung phones for a long time, i love the s26 ultra. It's super fast but the screen has issues. The privacy display causes the screen to have a fuzzy look. There's tons of us out there that have no use for the privacy screen, we would rather have good quality vs a feature like that. I also wish the spen was on the right side like the older notes. And I wish Samsung would offer less high quality megapixel camera. There's no reason in the bump being this big. I miss the old note phones they were super slim and had small camera bumps.
Value
3
Response from Samsung USBy R&R Team, March 20, 2026
Hi there Brandonjr36, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are overall pleased with the usage of your device, and we would love nothing more than to help you best customize your device for the best possible experience. For the privacy display the Maximum Privacy protection mode is designed to enhance privacy effects more than the standard Privacy mode. In this mode, pixel operation control is used to strengthen privacy effects, which may cause slight color changes or a blurry appearance on the screen. While this increases privacy protection, it may also make the screen appear somewhat hazy. If you find this uncomfortable, we recommend using the standard Privacy mode, or we have provided a link to the complete manual to help you disable this feature if it does not align with your preferences. We also recommend protective cases on all devices to help ensure your device is secure from accidental bumps and drops that can happen. This has the added benefit of helping minimize the appearance of the camera lenses and get the feel you are seeking with your device. We have provided a link to the Samsung Support Team if you have questions about available accessories, or you have questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone!
on March 20, 2026
Posted by: AwimbahWeh
[This review was collected as part of a promotion.] This phone is insanely fast compared to my S24 Ultra. Everything feels smoother and more responsive in day-to-day use. I use it as my main phone for everything—calls, apps, and social media—and it handles it all effortlessly.
I also use it for photos and videos, including some astrophotography, and the quality has been solid. The camera performance combined with the processing speed makes it really easy to capture and share content.
Galaxy AI is a standout feature—it makes editing photos quick and simple, especially when removing unwanted objects. Overall, it just makes everything faster and easier.
Value
5
Written by a customer while visiting Samsung US