Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,181 Reviews)
Open Ratings Snapshot
Rating breakdown 18,181 reviews
5 Stars
15,874
4 Stars
1,830
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
My S26 Ultra
on September 24, 2026
Posted by: Diimvnd
[This review was collected as part of a promotion.] What’s going on,
I love my phone, first and foremost. I love what it does and how it does it, for instance taking pictures. I set this marker that tells me where the best picture is, Or when I use it to live stream my practices in the yard while my phone captures video in 4k. But honestly listening to music on my Ultra is like being in an ultrasonic environment where the boom is so immersive it captures the essence of what I may be listening to. I like how crisp and clear my people sound on calls, and man, watching movies is like I’m in the theaters with the capabilities of my Ultra. I’ve always loved the UI, it still makes me think of my Note 10 way back when where we had the freedom to create and be creative as we do today. In all the product you guys created and released to the world is an advancement of not only technology but design, character, development, etc. Now with all that being said, if feels nice to hold the 18 Pro…
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra
on September 24, 2026
Posted by: Heroldtech
[This review was collected as part of a promotion.] I love it so much, first for the privacy option, my s26 ultra never gave me headache like my old S24 ultra. But I wish samsung correct the facial recognition because at night it's not working good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Gets Better and Better
on September 24, 2026
Posted by: Poorswimmer25
[This review was collected as part of a promotion.] As a longtime Samsung Galaxy user, I've owned several previous S-series smartphones, and each one brought something unique to the table. From camera improvements and display enhancements to performance upgrades. That's one of the reasons I've remained loyal to the Galaxy lineup over the years.
The new Samsung Galaxy S26 Ultra continues that tradition while taking the overall experience to another level. One of the first things I noticed was how much nicer it handles compared to previous models. The design feels more refined, the weight distribution is balanced, and it sits comfortably in the hand despite being a large flagship device. Everyday tasks feel smoother and more responsive, making the phone a pleasure to use.
Another welcome change is Samsung's new array of color options. The colors feel fresh and distinctive, setting this generation apart from previous models. It's great to see Samsung offering something different rather than simply recycling the same shades year after year. The new colors give the device a more modern and premium appearance.
Overall, the Samsung Galaxy S26 Ultra is an impressive evolution of the S-series. It builds on the strengths of its predecessors while delivering meaningful improvements in comfort, battery life, and design. As someone who has enjoyed every Galaxy S-series phone I've owned, I'm excited to see what Samsung brings with the next generation and what innovative feature await us in the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Does everything you need a phone to do and more.
on September 24, 2026
Posted by: CleveGman
[This review was collected as part of a promotion.] I chose my S26 because I've loved every Samsung phone I've had going back to the Note series. My Samsung S26 Ultra is by far the best Samsung I've ever owned. I don't know what I'd do without it now. The speed, power, and luxury of it can't be matched.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone Protection
on September 24, 2026
Posted by: Shoosh
[This review was collected as part of a promotion.] I had the s26 ultra had a great case on it. Paid good money for protection on my phone. Dropped it off my lap while playing with the puppy. Went to clean it later, and found 3 cracks on the frame. The screen was fine. Filed a claim, and having Samsung Care+ made it all so easy. They even got me my new phone in 24 hours.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love My S26 Ultra!!!
on September 24, 2026
Posted by: Onatah
[This review was collected as part of a promotion.] I chose the S26 Ultra because of its great features. I especially love the camera, the night vision, the amazing editing, and super sharp images! I also chose this phone because I was able to have 1T memory, just outstanding!! I use my phone for work quite a bit so the camera stylus, and 1T memory are especially important to me.
I couldn't be happier with my choice!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, but...
on September 24, 2026
Posted by: Allular
[This review was collected as part of a promotion.] My Note 9 was aging and was a bit beat up so I chose to replace it with the S26 Ultra. It's an amazing piece of kit and handles everything easily. I do question some design changes from the Note 9. I didn't realize how much I loved the 9's rear fingerprint scanner for unlocking the phone. Super easy and natural. Having the volume and power buttons on opposite sides was excellent ergonomics as well. No sd card slot? Why? The elimination of the health sensor is a ploy to sell separate devices, I guess. The last gripe os the protruding cameras, which every company seem to do now. The phone doesn't sit flat on a table and I've already broken 2 lens protectors on the cameras. Bummer. Samsung does weird things sometimes.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Yet
on September 24, 2026
Posted by: twenty1aces
[This review was collected as part of a promotion.] Been a Samsung phone user for years. I chose to upgrade to this model & it's been the best yet. Love the new photography settings added as well as the new personalization options. I honestly have to complaints.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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