Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,181 Reviews)
Rating breakdown 18,181 reviews
5 Stars
15,874
4 Stars
1,830
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
A leap ahead of the S25.
on September 24, 2026
Posted by: Ohiogarry
[This review was collected as part of a promotion.] I've been a Samsung user for over 10 years and have owned everything from A-series phones to S-series Ultras and Flips. I also run a 250-phone Acurast farm, so I'm definitely not an average phone user. My S24, S25 and S26 references here are all Ultra models.
I run crypto-mining, DePIN and other apps that put a continuous heavy load on my phones. My S25 currently has about 1,343 apps installed, while my S26 has 1,389, so the S26 is actually handling the heavier app load.
The biggest improvements I've noticed are battery life, cooling and charging. My S25 could get very hot under sustained loads. Even with more apps installed, the S26 runs noticeably cooler, lasts longer and charges incredibly fast. I can literally watch the battery percentage climb while I'm using it.
My one complaint is close-up camera focus. My S25 focuses better on fine details within about 10 inches. The S26 can be fuzzy at that distance, requiring me to back up and zoom in.
Overall, the S26 handles my unusually heavy use considerably better than my S25.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok. But I miss my old phone
on September 24, 2026
Posted by: Yomomma
[This review was collected as part of a promotion.] Lots of features from older devices are no longer available. Some things like settings are in different spot and take extra steps to access. Missing the curved screen. And the s pen is too thick for my liking. I chose the upgraded phone and regret it now. My s23 was great except when the camera decided to keep failing
Value
3
Response from Samsung USBy R&R Team, September 25, 2026
Hey there Yomomma, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand upgrading to a new device can come with a learning curve, and cause some frustration as you adjust to the differences from your previous device. We have shared a link to the full manual to your device to help you fully explore and customize your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if you have questions during your usage, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Long time galaxy S user.
on September 24, 2026
Posted by: Terryjr386
[This review was collected as part of a promotion.] Great battery life on this new phone my old S22 ultra and S 10 would not last past noon and this one can almost make it to 10 pm with a full day of work. The privacy screen feature is good at keeping prying eyes away.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 24, 2026
Posted by: SamsungFanR2
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra device when I was upgrading. It is the perfect size and terms of weight, screen size, and memory. The camera is very good too. I'm sure there's features that I haven't found yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Handles a complicated and busy life with ease!
on September 24, 2026
Posted by: TouchOfGray99
[This review was collected as part of a promotion.] I have been a huge fan of Samsung smartphones for many years now. This year I am so glad that I chose to upgrade to my Galaxy S26 Ultra device. I have a very complex and busy life most of the time and without this device to assist me in managing it well, I would probably have just lost my marbles long ago! The durable build, sleek style, first-class features and apps (especially now, with a.i. being so prevalent in our digital world) Samsung's updates and software, paired with their security being top notch, I could not have asked for a better mobile device. Thank you, Samsung. My hat tips to you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S26 Ultra
on September 24, 2026
Posted by: NMACPC
[This review was collected as part of a promotion.] I chose to make a statement here about my S26 Ultra as well as my new Galaxy Watch 9. These units are awesome and wonderful. Everything in my house is Samsung, from my dishwasher to my microwave, refrigerator, stove, washer, dryer, TVs , tablets, laptops. I am a 100% fan of Galaxy and Samsung. The best equipments in the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture taking pro
on September 24, 2026
Posted by: Savvy7
[This review was collected as part of a promotion.] I chose to buy the Samsung galaxy 26 ultra because I've had the 22 and 24 and have never been disappointed. If you love taking pictures or editing them, this is a great choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 24, 2026
Posted by: Trob28
[This review was collected as part of a promotion.] I’m really happy with my new Samsung Galaxy Ultra! This phone is an amazing upgrade and has so many impressive features. The display is beautiful, everything feels fast and smooth, and the camera quality is outstanding. I especially love how much you can customize and how many useful features are built into the phone.
The design feels premium, the performance is excellent, and the battery easily keeps up with everything I use it for throughout the day. There’s so much to explore, and I’m still discovering new features that make everyday tasks easier and more convenient.
Overall, I’m extremely pleased with my Galaxy Ultra. It’s powerful, stylish, feature-packed, and a pleasure to use. Definitely a phone I’m enjoying more and more every day!
Value
5
Written by a customer while visiting Samsung US