Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,125 Reviews)
Rating breakdown 18,125 reviews
5 Stars
15,825
4 Stars
1,825
3 Stars
286
2 Stars
84
1 Star
105
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
Great phone
on October 13, 2026
Posted by: Pikachu
[This review was collected as part of a promotion.] I chose the s26 ultra for its amazing speed for gaming and battery efficiency, coming from a phone made 4 years ago I felt a huge boost in performance and AI capability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Flagship Smartphone
on October 13, 2026
Posted by: SammyBuoy
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has been a great phone so far. It feels premium, runs smoothly, and handles everyday tasks, multitasking, and gaming with ease. The large display is bright, sharp, and enjoyable for watching videos or browsing. The cameras take detailed photos in a variety of settings, and the zoom is especially useful when capturing subjects from a distance. Battery life comfortably gets me through most of the day, while the S Pen is a handy bonus for notes and quick edits. It is a large phone and comes at a premium price, but the polished experience and versatile features make it feel worth it. Overall, the S26 Ultra is a powerful, dependable phone that is easy to recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a great feature the privacy screen
on October 13, 2026
Posted by: sithis5150
[This review was collected as part of a promotion.] Love this phone it does what one would expect from a Samsung Galaxy S26 ultra. I got it the month the phone came out. The battery is holding up pretty well. The pictures I take is very good the phone seems very responsive. I do watch a lot of videos on this phone as well as play video games. So as far as that goes everything is fantastic. Web browsing is a breeze using the AI Gemini is good infact I still don't know exactly what all to do with Gemini so I watch videos about it. So nothing to really complain about.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on October 13, 2026
Posted by: NellyN
[This review was collected as part of a promotion.] I chose this device because I had the S 23 Ultra and had to get another device and I love the way the phone is . The Quality and how i can change the themes i love the quality of the camera and overall i just love this device since I have gotten it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, easy to access aps and stuff
on October 13, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I chose this product as Samsung has always been my preference when it comes to purchase items per se. I have samsung fridge and freezer, TV set, washer and dryer, watches., etc...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great user friendly experience
on October 13, 2026
Posted by: Mike74
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra becase of the easy to use interface. There are so many new features in the software included when you get one.
I have been a loyal samsung user for about 9 years. Last year i thought i would try a Google pixel 10 pro to see how it compares to the s series phones from Samsung. That was a huge mistake. I switched back very quickly.
The s26 ultra can handle hours of long gaming, watching videos and many more fun uses. It does not get over-heated like other flagship phones.
It is easy to transfer all your data between old and the new device.
Hope this helps you make the smart choice and choose the s26 ultra like i did. You won't be disappointed.
Value
5
Response from Samsung USBy R&R Team, October 13, 2026
Hey Mike74, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying your upgrade to this device, and that you are loving how easy it is to use for your gaming, streaming, and other hobbies. We have provided a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from the Galaxy S23
on October 13, 2026
Posted by: Retired
[This review was collected as part of a promotion.] "I chose" to upgrade to the S26 Ultra after reading reviews on the internet. I am pleased. The funtions of the camera alone is worth it. My pictures and videos come out amazing. I also started using AI Gemini. A game changer to figure out the thousands of phone features. I love playing youtube videos while doing cardio at the gym.
Value
5
Response from Samsung USBy R&R Team, October 13, 2026
Hey Retired, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how thrilled you have been with the usage and capabilities of your device. We have provided a link to the full manual to help you further explore and customize your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love everything about this phone
on October 13, 2026
Posted by: Sabiebabie
[This review was collected as part of a promotion.] This phone is nothing short of spectacular. I absolutely love all of the features. I especially love the stylus, and the camera I switched up from an s twenty 22 the s and I could not be more elated with the phone quality. The battery life, every single thing. The speaker volume, everything is great about this phone!!!!
Value
5
Response from Samsung USBy R&R Team, October 13, 2026
Hey Sabiebabie, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how amazed you have been with the amazing features and capabilities of your device, and that you are enjoying the usage of the S Pen. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US