Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,267 Reviews)
Rating breakdown 18,267 reviews
5 Stars
15,952
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
107 out of
169)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
Mobility at best
on March 30, 2026
Posted by: AlienstarvinMarven
[This review was collected as part of a promotion.] Has a lot of new featured, a features. AI could be better. Thank you so much.
Thank you so much. Thank you so much.
Thank you so much. Thank you so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The battery life is more than wonderful !
on March 30, 2026
Posted by: Love3shops
[This review was collected as part of a promotion.] The streaming is perfect. I tried to play some full length videos and am satisfied
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's very good, I really like it, I come from the
on March 30, 2026
Posted by: 2py17all
[This review was collected as part of a promotion.] Artificial intelligence is very well applied in editing and search as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy s26 ultra is awesome and now better AI
on March 30, 2026
Posted by: JustinK
[This review was collected as part of a promotion.] I'm liking the new Galaxy s26 ultra it's a major upgrade for me my last phone that was the s22 ultra. I'm liking everything about it including the Galaxy AI it's very helpful at times. Really think this is a great phone can't complain.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Why remove features?
on March 30, 2026
Posted by: Ashware
[This review was collected as part of a promotion.] Nice phone I'm still getting use to. I don't like the way it underlines words it doesn't like. Examples: I'm, ya, y'all, em,etc. My old phone, S20 could learn such words.
Also absolutely hate not being able to select, cut, copy, paste in a text message! That just has to work. My S20 could do that. I would not have bought the S26 had i known that you'd removed that feature. I don't understand how you can remove existing features. This is a big deal. One rule of software is that you don't remove features in future versions! It doesn't matter what new fancy features do if you can't selectively highlight text in a text message to Cut Copy Paste etc.
Please fix this in your UI release this summer. I'll be looking for it.
Also absolutely hate not being able to select, cut, copy, paste in a text message! That just has to work. My S20 could do that. I would not have bought the S26 had i known that you'd removed that feature. I don't understand how you can remove existing features. This is a big deal. One rule of software is that you don't remove features in future versions! It doesn't matter what new fancy features do if you can't selectively highlight text in a text message to Cut Copy Paste etc.
Please fix this in your UI release this summer. I'll be looking for it.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hello Ashware, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are finding this device to be initally a nice experience. We have provided a link to the complete manual for your device to help you fully discover the changes from your previous device and align the settings to your preferences. If you are looking to copy and paste from your text messages by doing a long press on the message and pressing the copy icon that pops up in the upper right hand corner, it may look like a stack of papers. We have also provided a link to the Samsung Support Team for your convenience to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung gslaxy s26 ultra review
on March 30, 2026
Posted by: Matt123
[This review was collected as part of a promotion.] Great screen, good looking device, exactly stylus, snappy performance. The S26 Ultea is a pleasure to use. Galaxy AI is helpful for summarizing notes, but i am really impressed with samsung health.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has useful help topics
on March 30, 2026
Posted by: Drizzt
[This review was collected as part of a promotion.] Still kearning.. but app crashes several times a day
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on March 30, 2026
Posted by: Gabypink
[This review was collected as part of a promotion.] Excellent equipment, it is not as heavy as the previous ones, the camera has very good quality and very good zoom.
Value
5
Written by a customer while visiting Samsung US