Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,267 Reviews)
Rating breakdown 18,267 reviews
5 Stars
15,952
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
107 out of
169)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
Phone is great!
on March 30, 2026
Posted by: Lovejpxx
[This review was collected as part of a promotion.] 1 one thing I truly wish all colors for the phone is provided with the same stirage capabilities, but overall I like the way it looks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great memory and love the camera
on March 30, 2026
Posted by: GalaxyLove
[This review was collected as part of a promotion.] Galaxy AI is great for streaming and playing games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great success.
on March 30, 2026
Posted by: Gersio
[This review was collected as part of a promotion.] Dope product. Love it, works wonders and the creativity is off the chart.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra has been great phone.
on March 30, 2026
Posted by: Markie
[This review was collected as part of a promotion.] I use my phone as a daily driver. The Galaxy AI is getting better on every new phone. I also use this phone to stay on top of work and school emails. This phone is butter smooth in scrolling and the screen is very nice to watch content on. Multitasking with this phone is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 with the best screen privacy among other great
on March 30, 2026
Posted by: Cruzindlc
[This review was collected as part of a promotion.] S26 ultra is amazing along with the A.I features and screen clarity, not to mention the best quality pictures!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gray features and speed!
on March 30, 2026
Posted by: Jay2288
[This review was collected as part of a promotion.] Coming from the s21 ultra this phone has given me more speed and features. Battery also lasts much longer. I like the galaxy ai features that help edit my photos. Camera is very clear and nice too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Elegance Meets Power: S26 Ultra
on March 30, 2026
Posted by: Lovemyultra26
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an absolute powerhouse that delivers excellence on every front. Its stunning display is bright, smooth, and incredibly immersive—perfect for everything from streaming to gaming. The performance is lightning-fast, handling multitasking and demanding apps effortlessly.
The camera system truly stands out, capturing sharp, vibrant photos in any lighting condition, making every shot look professional. Battery life is impressive, easily lasting a full day with heavy use, and the premium design feels sleek and durable in hand.
Overall, the S26 Ultra is a top-tier smartphone that combines innovation, performance, and style—definitely one of the best in its class.
The camera system truly stands out, capturing sharp, vibrant photos in any lighting condition, making every shot look professional. Battery life is impressive, easily lasting a full day with heavy use, and the premium design feels sleek and durable in hand.
Overall, the S26 Ultra is a top-tier smartphone that combines innovation, performance, and style—definitely one of the best in its class.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Potential but falls flat in the display
on March 30, 2026
Posted by: WillamC
[This review was collected as part of a promotion.] I had really high hopes for the S26 Ultra. I had a S25 Ultra previously. The privacy display works good but you sacrifice the fine details in that you're viewing. There's just a slight grainy texture to most everything even when the privacy display is off. They're also more reflection than the S26 Ultra. I appreciate the increased speed and new features and the Galaxy AI features have been polished but since the display is what I'm always looking at it feels like a bit of a downgrade. If I had not already sent in my old phone for trade in, I probably would return the S26 Ultra and wait to see if the second generation of the privacy display solves the grainy issues on the next generation.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hi there WilliamC, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your new device is not meeting your expectations. We know how important the clear display quality on your device is to you every day, and we have provided links to the complete manual and the Samsung Support Team to help you adjust the settings and offer any additional troubleshooting options you may have available for this experience. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US