Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,180 Reviews)
Open Ratings Snapshot
Rating breakdown 18,180 reviews
5 Stars
15,873
4 Stars
1,830
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
First Samsung phone
on September 26, 2026
Posted by: Bebesitaa11
[This review was collected as part of a promotion.] “This is my first Samsung and it wont be the last. I am happy that I chose the s26 Ultra . I am still unlocking new features and getting used to every function.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best one yet!
on September 26, 2026
Posted by: Lovemytoyz
[This review was collected as part of a promotion.] I chose the galaxy S 26 ultra to enhance my pics like a photographer and utilize AI. I am still learning all of its new features and enjoying all of the new functionality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best overall phone available.
on September 26, 2026
Posted by: 1lovehere
[This review was collected as part of a promotion.] I chose the Samsung 26 ultra because I have upgraded only getting this series of Samsung because it meets all my needs. I had a laptop that was damaged due to a surge of electricity in my lines at home. I was in the middle of trying to get legal information to a company due to a transaction I was involved in. I was able to get it done on this phone. I was so impressed with the multitasking that I was able to do! I am able to take care of my personal matters and work matters as well. Don't think I care to use any other!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Video stability
on September 26, 2026
Posted by: Nygiants56
[This review was collected as part of a promotion.] I chose the S26 ultra because I heard the video stability was good. It was not good, its great! I was at a concert and filmed the artist move about the stage. It looks like it was filmed professionally. The clarity in thr dark was spectacular. Only one of many reasons to choose the S26 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Wait until the next
on September 26, 2026
Posted by: Miser2026
[This review was collected as part of a promotion.] This phone is like the others. The battery does not last long, Photos are okay.
There no real thrills with this phone.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 28, 2026
Hi there Miser2026, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important it is to feel that you've made a good investment in a new device. We have provided links to resources to help you maximize the battery life of your device at your convenience. We have also provided a link to an article to help you capture the best possible photos and videos with your device. Lastly, we have provided a link to the full manual to help you maximize your experience and customize the settings to your usage. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on September 26, 2026
Posted by: Mistph
[This review was collected as part of a promotion.] I chose this phone over ask my other options because of how easy it is to use. I also love the pictures this phone takes, I have missed having a galaxy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone out there
on September 26, 2026
Posted by: Willsmith
[This review was collected as part of a promotion.] The Galaxy S26 Ultra feels like Samsung taking an already great phone and refining nearly every part of the experience. The first thing you notice is the display. It’s huge, sharp, bright, and incredibly smooth, making everything from scrolling through social media to watching videos feel premium.
Performance is excellent. Apps open quickly, multitasking is effortless, and demanding games run smoothly without the phone feeling sluggish. The S26 Ultra also handles everyday tasks with ease, so even if you’re not a power user, you can appreciate how responsive it feels.
The cameras are another major highlight. Photos come out detailed with strong colors and impressive dynamic range, while low-light photography has improved noticeably. The zoom remains one of the phone’s biggest advantages, giving you plenty of flexibility when shooting subjects from a distance. Video quality is equally impressive and makes the phone feel like a legitimate pocket camera.
Battery life is solid for a device this powerful. With normal use, it comfortably gets through the day, and charging is quick enough that you don’t have to stay plugged in for long.
The S Pen is still a unique feature that separates the Ultra from most other flagship phones. It’s useful for notes, editing, screenshots, and those moments when you need precise control.
Overall, the Galaxy S26 Ultra is a premium phone that delivers across the board. It’s expensive, but if you want a flagship with an outstanding display, powerfu
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone out there
on September 26, 2026
Posted by: Willsmith
[This review was collected as part of a promotion.] The Galaxy S26 Ultra feels like Samsung taking an already great phone and refining nearly every part of the experience. The first thing you notice is the display. It’s huge, sharp, bright, and incredibly smooth, making everything from scrolling through social media to watching videos feel premium.
Performance is excellent. Apps open quickly, multitasking is effortless, and demanding games run smoothly without the phone feeling sluggish. The S26 Ultra also handles everyday tasks with ease, so even if you’re not a power user, you can appreciate how responsive it feels.
The cameras are another major highlight. Photos come out detailed with strong colors and impressive dynamic range, while low-light photography has improved noticeably. The zoom remains one of the phone’s biggest advantages, giving you plenty of flexibility when shooting subjects from a distance. Video quality is equally impressive and makes the phone feel like a legitimate pocket camera.
Battery life is solid for a device this powerful. With normal use, it comfortably gets through the day, and charging is quick enough that you don’t have to stay plugged in for long.
The S Pen is still a unique feature that separates the Ultra from most other flagship phones. It’s useful for notes, editing, screenshots, and those moments when you need precise control.
Overall, the Galaxy S26 Ultra is a premium phone that delivers across the board. It’s expensive, but if you want a flagship with an outstanding display, powerfu
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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