Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,268 Reviews)
Rating breakdown 18,268 reviews
5 Stars
15,953
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
107 out of
169)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
I love the features on it
on April 1, 2026
Posted by: MitchMighty
[This review was collected as part of a promotion.] It has the ability to completely change how you use everything, there is so much customizability. The Galaxy AI is also very useful in lots of ways you wouldn't think that you would use Ai for. it makes stuff very convenient say for instance, taking all the time you would be using to photoshop your pictures or transform them in any way you would need with just a quick prompt. That also brings me to the steady camera mode and horizontal lock, that feature is very mind blowing. I also very much like the built in privacy screen for certain situations, I think a lot of phone companies will be following suit with this feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 1, 2026
Posted by: Phone2love
[This review was collected as part of a promotion.] I use my phone for streaming,talking and texting. The pen is an awesome help too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on April 1, 2026
Posted by: Shaunin8k
[This review was collected as part of a promotion.] I absolutely love my new Galaxy S26 Ultra! The camera quality is next level the 200MP main sensor with the wider F1.4 aperture captures incredibly sharp, detailed photos even in low light, and Nightography video is a game changer for evening shots. The new AI features, like enhanced Photo Assist with written prompts and the smarter Galaxy AI tools, make editing and daily use so much more intuitive. The Privacy Display is brilliant for public spaces, and the overall performance feels lightning fast. This phone is a true flagship upgrade highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The mobile phone is definitely Samsung.
on April 1, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] It's hard to even tell them Samsung is the best now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty, Pretty, Pretty Good
on April 1, 2026
Posted by: DUNNEZ
[This review was collected as part of a promotion.] Pretty, pretty, pretty good, as Larry David would say in Curb Your Enthusiasm. Speaking of curb, the curb type bezel around the cameras is annoying. The phone doesn't sit flat because of it. Battery life has been good, and Galaxy AI is helpful. Coming from an S24 Ultra, there isn't a lot of upgrades though. Screen protectors apparently aren't needed, and the Otterbox Defender case peels them up at the corners.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This device is great and wonderful
on April 1, 2026
Posted by: Mano6211
[This review was collected as part of a promotion.] Everything is unbelievable, it is really advanced is every part and very easy to use with a great camera and everything else, I love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad and the Good
on April 1, 2026
Posted by: Nahc
Product performs as advertised however some of the features face some issues.
First the magnet gets in the way of some of the sensors, as the pen or other features in the middle of the phone fails to work, if there is something magnetic working through the back of the phone. The phone sometimes fails to recognize inputs to the center of the phone, if the magnet is active through the back of the phone, or if the phone case is activating the magnet.
First the magnet gets in the way of some of the sensors, as the pen or other features in the middle of the phone fails to work, if there is something magnetic working through the back of the phone. The phone sometimes fails to recognize inputs to the center of the phone, if the magnet is active through the back of the phone, or if the phone case is activating the magnet.
The finger recognition goes in and out and sometimes errors to the point, it will not recognize the fingerprint. There are times I have changed out the phone screen protector from the one I received from Samsung, to a commercial one and vice versa, it still errors out the front of the phone press sensor for fingerprint recognition.
Other than that, using it for a little over a month, I like the camera and privacy portions of the phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R Team, April 1, 2026
Hi there Nahc, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that there are features you are enjoying with your new device including the camera and the new Privacy Display. We have provided a link to an article to help you troubleshoot the fingerprint reader on your device at your convenience. We have also shared a link to the Samsung Support Team to assist you with the magnetic interference you mention experiencing with your device, and answer any additional questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from s23 ultra
on April 1, 2026
Posted by: TripOD
[This review was collected as part of a promotion.] Im just discovering Galaxy Ai and i think i will use it more often. The s23 did not have it as a resource. This is an awesome upgrade!
I use Infinite paint with the stylus to make unique tattoo art. Im so impressed by everything the new S26 ultra has to offer!
Value
5
Written by a customer while visiting Samsung US