Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,271 Reviews)
Open Ratings Snapshot
Rating breakdown 18,271 reviews
5 Stars
15,956
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
4 out of 5
4
The Beginning of Innovation
on April 5, 2026
Posted by: EquinoxJC
[This review was collected as part of a promotion.] The new Samsung S26 Ultra is a great step in the right direction. The increased ram, optimized Galaxy AI, and new privacy screen show that Samasung is listening to users and their concerns. Users want the innovative, forward thinking, and consumer focused Samsung of old. In my day-to-day I use my device for watching videos and reading. With the animations and new UI it brings me back to the nostalgic feeling when I got my first Samsung phone. All while having the powerful utility of modelers phones and advanced AI. This is a return to form for Samsung and I'm hopeful a return of innovation for the company.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26 ULTRA. !!!!
on April 5, 2026
Posted by: PhoneInEachHand
[This review was collected as part of a promotion.] All the new AI features save me time and effort. The streaming is fast. The games are crisp and smooth! This phone is a game changer! Best move I have made in a long time!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wow, just wow!
on April 5, 2026
Posted by: BackwoodsSavant
I have evaluated this phone in great detail.
It is durable with a stunning display top of the line camera, and with 1Gb storage it outperforms anything else out there. Even the battery life is stellar! If only it fit in my budget. =(
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing phone
on April 5, 2026
Posted by: MLRLVery
[This review was collected as part of a promotion.] I love my phone and all the features. I really do enjoy the Galaxy AI since I use this a lot on my messages and my pictures. The one thing I really dislike is how protruding is the camera in the back. The phone ticks horribly when laid on its back on a table or hard surface and you are trying to use. I think this was a major design flaw and I've I truly dislike.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on April 5, 2026
Posted by: Pattycakes
[This review was collected as part of a promotion.] Really like the dark screen feature so no one can see my screen from the sides.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Streamlined
on April 5, 2026
Posted by: GalaxyGuy
[This review was collected as part of a promotion.] I upgraded from the s23 ultra to the new s26 Ultra. It seems like everything has been streamlined and functions extremely well with new AI Integrations. This is very much a phone of the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on April 5, 2026
Posted by: EXTOP16
[This review was collected as part of a promotion.] Phone has a great feel in the hand. Doesn't seem overly large for how big it is. Very user friendly. The Galaxy AI is great and very fun to play around with.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features on this phone.
on April 5, 2026
Posted by: IceMike
[This review was collected as part of a promotion.] Galaxy AI on this phone is great. I love the ability to create msg with Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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