Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,271 Reviews)
Open Ratings Snapshot
Rating breakdown 18,271 reviews
5 Stars
15,956
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Great Upgrade
on April 6, 2026
Posted by: Queencitypretty
[This review was collected as part of a promotion.] I upgraded from a Galaxy S22 Ultra to the new S26 Ultra. In the short time I've been using this phone, I have been very happy with my decision to upgrade. The new Galaxy AI features have been very useful. I'm a reseller so I list a lot of items for sale on various platforms, and the Photo Assist has been a great tool to easily modify photos. I've also been extremely happy with the Automatic Call Screening. What a great feature to have the calls screened and the ability to read voice mails live as the caller is speaking. Side note, I'm also grateful that Samsung has kept the S-pen :)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great speed lots of memory love the camera and acc
on April 6, 2026
Posted by: Axieboutme
[This review was collected as part of a promotion.] My Galaxy S26 ultra is the best phone I've ever owned lots of storage lightning fast sleek design the camera is amazing I love this phone i will own it for a very long time this is my second ultra S26 and hopefully it will stand the test of time im pretty rough on my phone is work in a fast paced production facility and sometimes I drop it off my lap while I'm on the forklift that's why I'm so happy to use the otter box case to keep it safe the pen included makes great time while filling out forms and just doodling id highly recommend this phone to anyone who is looking for a phone of a lifetime..you will definitely be in love with your purchase
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just the best phone available
on April 6, 2026
Posted by: Cheerybomb
[This review was collected as part of a promotion.] The Galaxy AI is super intuitive. Whenever I have incoming texts it will automatically suggest codes to copy and the mass group text summary feature is a TIME saver.
The phones display is crazy clear and the camera on this thing is unbelievable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Strong and fast premium experience
on April 5, 2026
Posted by: HuskyFan
[This review was collected as part of a promotion.] The galaxy s26 ultra is a strong phone I'll probably be using for at least the next five years. The galaxy ai is pretty helpful with helping me use all of the phones many features and for looking things up instantly.
All the apps I use (games, youtube, work apps) run incredibly smoothly. Even the biggest games i download run at an easy 60 frames.
I use my phone everyday for work and have never ended a day below 50% battery despite constant use playing music. Im especially a fan of how many screen options I have for when I want a fast, beautiful image or maximize battery life for when I can't charge my phone for an extended period. The privacy display is also pretty nice to have for scrolling videos while on break.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New s26 ultra
on April 5, 2026
Posted by: DADPOOLFIT
[This review was collected as part of a promotion.] Love the integration of Ai and the privacy screen. Kind of disappointed the s pen lost the bluetooth function though. Been a galaxy user for years and will continue to be.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S26 Ultra Review Mega Awesome
on April 5, 2026
Posted by: XManXtreme1234
[This review was collected as part of a promotion.] The Galaxy AI on my new S26 Ultra is incredibly helpful. Thank you Samsung for making amazing products!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Glad I upgraded.
on April 5, 2026
Posted by: GLadiSwitched
[This review was collected as part of a promotion.] I have used Galaxy AI for design help and it was superb. The privacy screen feature is amazing, the pen is smooth and useful for reminders, notes, and photo edits. The speed of the device and screen size are faster and just right. Camera lenses and zoom quality are unreal. I am so glad I traded in my zfold for this amazing phone. LOVE IT!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone but some screen sensitivity issues,
on April 5, 2026
Posted by: 173940
[This review was collected as part of a promotion.] Sometimes I need to click 2 or 3 times the same spot to activate. Coming from a s23 ultra is the only thing I miss, also colors look washed. Maybe is a new setting that I might to get used to, but always loved Samsung super amoled colors, AI is at it best, thank you
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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