Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,272 Reviews)
Open Ratings Snapshot
Rating breakdown 18,272 reviews
5 Stars
15,957
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
better then the s25
on April 9, 2026
Posted by: tim2beach
[This review was collected as part of a promotion.] Ai is incredible . use it all the time. The s26 feels better in your hands
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone but privacy screen issues
on April 9, 2026
Posted by: Hhhaaaeeerr
[This review was collected as part of a promotion.] Great phone and I love it. But the privacy screen doesnt work that well sometimes when on certain apps set for maximum privacy
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The new standard
on April 9, 2026
Posted by: JacksonUltra
[This review was collected as part of a promotion.] The Samsung Galaxy 26 Ultra offers a truly remarkable user experience. Its Galaxy AI features are undeniably generations ahead of what the competition currently provides. These intelligent capabilities enhance everyday tasks in ways that feel intuitive and groundbreaking. You'll find that interacting with your device becomes more seamless and productive. It's a testament to innovative technology and thoughtful design.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S26 ultra
on April 9, 2026
Posted by: Nickmc
[This review was collected as part of a promotion.] The phone is super smooth and so far been great upgrade from my s24ultra. The picture quality on the s26 amazing the galaxy Ai is also top notch. The screen quality is also huge improvement from the s24. The only reason I gave it 4 stars is they downgraded on the S-pen from the s24. Really disheartening. Ai editing of photos also top notch.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on April 9, 2026
Posted by: Reivax
[This review was collected as part of a promotion.] Love the phone so far, no issues, everything works smoth and correctly
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ever
on April 9, 2026
Posted by: Samsung4ever69
[This review was collected as part of a promotion.] This phone is absolutely amazing the integrated Galaxy Ai and how it assists me in so much of my daily life is great the picture quality is amazing the screen quality is amazing the privacy screen integrated into the actual phone itself is way easier I'm super happy with the quality of the phone and how it runs and improves my daily life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on April 9, 2026
Posted by: Gemini
[This review was collected as part of a promotion.] Galaxy AI works great. I used my phone for work and personal
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung S26 Ultra has my new favorite features
on April 9, 2026
Posted by: Juanito
[This review was collected as part of a promotion.] I use my phone to play two mobile games. This phone handles both games perfectly! If im not using it for gaming, I also use it for picture and thanks to the new night mode; the pictures come out amazingly! I love the privacy display, this technology is great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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