Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,125 Reviews)
Rating breakdown 18,125 reviews
5 Stars
15,825
4 Stars
1,825
3 Stars
286
2 Stars
84
1 Star
105
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
4
Galaxy s26 ultra
on October 13, 2026
Posted by: Gvac37
[This review was collected as part of a promotion.] I use my phone for just about everything. I keep appointments, client appointments, birthdays, holidays, bills due and so many other things in the calendar on my phone. I play games, stream videos, engage in different social media platforms. I write documents in word, save pdf docs in Adobe, send & receive emails. I use the GPS on my phone, car fax to keep track of my cars maintenance & any recalls. I use health apps, I also have the watch 5 (will be upgrading) right now which tracks some health data. Ive been using Samsung galaxy phones for a very long time, started with the note 5 and now the s ultra series. I chose this phone for the stylus and continue to choose this phone for that reason. I have to add that i was very disappointed when I learned the Bluetooth feature went away for the s26 ultra (I believe the one before this one too but not sure). I would really like to see the bluetooth feature back please. I am not sure what replaced bluetooth or if its even worth it. But whatever it is, why cant we have whatever new features there are with still having bluetooth? I am still an s ultra series supporter and will continue to be unless anything else goes downhill. I chose samsung for all of my devices, phone, watch, ear buds. Keep improving!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Galaxy S26 Ultra!
on October 13, 2026
Posted by: shellythecat8
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because I wanted a phone that could keep up with everything I use it for daily, and so far, I'm really happy with my choice! Between taking pictures and videos of my son, streaming shows, scrolling social media, gaming, and multitasking, I'm constantly using my phone. The camera quality is amazing, the display is beautiful, and everything runs smoothly, even when I have multiple apps open. I especially love how easy it is to switch between different tasks without my phone slowing down. It's become something I rely on for just about everything, and I'm definitely happy with my upgrade!
Value
5
Response from Samsung USBy R&R Team, October 14, 2026
Hey Shellythecat8, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are finding this device to so perfectly align to your daily needs, and that it has been a true powerhouse of speed and multi-tasking. We have shared a link to the Samsung Support Team for your convenience. These experts can help you if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
An Excellent Smartphone with Impressive Features
on October 13, 2026
Posted by: Sosa32
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an impressive smartphone with a premium design, a beautiful display, and outstanding performance. I really appreciate how smooth and responsive everything feels when switching between apps, browsing the internet, watching videos, and playing games. The screen delivers vivid colors and excellent detail, making everything look clear and enjoyable.
The camera system is another feature that stands out, offering great versatility for capturing everyday moments, portraits, and detailed photos. The battery life and fast performance make this phone a great companion for both work and entertainment. I also appreciate the useful Galaxy AI features that make everyday tasks easier and more convenient.
I chose Samsung because I value quality, innovation, and a user-friendly experience. Elegí Samsung for its combination of powerful technology, elegant design, and practical features. Overall, this is a smartphone that offers a premium experience and makes everyday use enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is this phone amazing, yes yes it is
on October 13, 2026
Posted by: Betteris1day
[This review was collected as part of a promotion.] I chose this device for all the features it has. I use dex quite often for work, and it works flawlessly, while taking pictures and video of my band when I'm off work. This is just an all-around amazing device you can't get any better than this for the price. Thank you for creating such a great experience in making it so smooth so fluid that nothing compares to it.
Value
5
Response from Samsung USBy R&R Team, October 14, 2026
Hey Betteris1day, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving your new device, and how perfectly it seems to function during your usage every day. We have shared links to resources to help you maximize your experience, customize the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate performance experience
on October 13, 2026
Posted by: TBone812
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra, and it has completely transformed my daily routine. The performance is unmatched, whether I'm multitasking with work apps, streaming high-definition content, or gaming on the go. The camera quality is outstanding, capturing every detail perfectly. It's truly the ultimate performance experience in a smartphone, and the battery life easily keeps up with my demanding schedule.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excited to use new phone
on October 13, 2026
Posted by: Octopuswings
[This review was collected as part of a promotion.] I chose this device because of the camera feature. I did a lot of research and found that the camera on the s26 ultra was going to best serve my interests. The phone itself is bigger than what I'm used to, and I'm fine with that. Means I can see things on the screen a lot better!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
great phone. slight issue
on October 13, 2026
Posted by: jmhotwheels
[This review was collected as part of a promotion.] over all phone is awesome and the camera is perfect. runs fast. the screen is amazing in color and picture. spund quality is great for a phone speaker. i do only have 2 comaplints and.i dont know if its related to the phone or its an app isse, the keyboard will still be up even though I pressed my back bar multiple times until it goes to a home screen (fb home screen, texts with all contacts, email). Google maps will have a destination loaded, I look for (example) a gas station on route, ill press start and have to press back space because it thinks my keyboard or something is up. I gave it a 4 star because im salty that it dropped in price later when it came out but thats because my current phone was on its last leg, and the galaxy a16 was the worst galaxy I ever bought. ever. after so many apps, it freezes and ran soooooooo so so so slow. slower than a sloth in slow motion then x2 the slow down speed then multiply that again times 10. thats how bad that phone was, anyways, the s26 ultra has been well worth what I spent for the sake of a head ache with that last stupid galaxy a16. trash phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really good and solid phone
on October 13, 2026
Posted by: Lyron101
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra as my primary device, and it completely changes how I handle work and daily tasks with its massive 6.9 inch display, super-smooth performance, and the handy built-in S Pen for quick notes. The hardware features a lighter, thinner aluminum frame and a game-changing built-in Privacy Display that keeps sensitive info hidden from people next to you. The 200MP camera system handles everything from sharp low-light shots to extreme zoom levels effortlessly, while the 60W fast charging powers the reliable all-day battery up to 75% in about 30 minutes. Though the camera bump causes a slight wobble when it sits flat on a table, and the color options are a bit plain, the overall speed, One UI 9 , customization, and raw productivity make upgrading from an older model totally worth it.
Value
5
Written by a customer while visiting Samsung US