Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,271 Reviews)
Open Ratings Snapshot
Rating breakdown 18,271 reviews
5 Stars
15,955
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Still Stunning After All These Years
on April 9, 2026
Posted by: WEW992
[This review was collected as part of a promotion.] After a decade of using the Galaxy series phones I am again impressed by the phone, it's design, the many features including but not limited to the Galaxy AI which helps with simple tasks like setting appointments, searching for an object based on an image, to manipulating my photos.
Hands down the best pocket super computer humanity has ever produced.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Noticeable improvements over my 22 Ultra
on April 9, 2026
Posted by: Heatywheat
[This review was collected as part of a promotion.] The new phone screen privacy and Galaxy AI have made big improvements over my s22 ultra. I am so far very pleased with the purchase and the camera quality is second to none.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love the phones graphics
on April 9, 2026
Posted by: Spicey6835
[This review was collected as part of a promotion.] Being able to take great pictures and there so clear. The diffrent apps on the are amazing. Everything is always right at your finger tips.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pretty good phone.
on April 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Really, the main upgrades I noticed is the built in privacy screen, which I don't even really need yet. And also, the phone is slightly slimmer than the 25 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really like the privacy Display feature.
on April 9, 2026
Posted by: MARK07
[This review was collected as part of a promotion.] I used this phone mainly for work. I can't import files from my phone straight to my laptop. Galaxy AI has really good helping features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone, Mic Issues
on April 9, 2026
Posted by: Carlitosway
[This review was collected as part of a promotion.] The S26 Ultra’s Galaxy AI is a game-changer—features like the "Now Nudge" keyboard and the new Photo Assist are incredibly snappy on the new chip. It’s easily the smartest phone I’ve owned. However, I’m dropping a star because of a recurring microphone glitch. People say I sound muffled or far away when I’m on my Buds or Meta glasses until I "reset" the link. Once Samsung patches this Bluetooth mic issue, it’ll be a perfect 5-star phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest phone ever
on April 9, 2026
Posted by: Hector
[This review was collected as part of a promotion.] Upgraded from the s23 ultra to the s26 ultra. Cant believe i waited that long. Love the phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on April 9, 2026
Posted by: JeremyIsCool
[This review was collected as part of a promotion.] Super fast, great screen, great battery life, and feels great to hold. Zero complaints and I'm really enjoying my new phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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