Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,165 Reviews)
Open Ratings Snapshot
Rating breakdown 18,165 reviews
5 Stars
15,860
4 Stars
1,829
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
4 out of 5
4
It does the job but
on September 28, 2026
Posted by: Lenalovez
[This review was collected as part of a promotion.] Its an okay phone. I will say I was pretty disappointed comparing it to the note 20 ultra but it is still a great phone. The camera is amazing in some lighting but Im still having a hard time figuring out how to adjust it for night time or even up close things. I never had an issue with prior galaxies. I love my phone but I expect more, maybe Samsung has just spoiled me too much with the Note.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
MH -S26 Ultra
on September 28, 2026
Posted by: SnarkyPro
[This review was collected as part of a promotion.] I have had three of the S series phone and I chose to upgrade by getting a fourth. It is my phone of choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everyday camera that actually keeps up
on September 28, 2026
Posted by: Meganwildphotography
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra, and honestly, I chose Galaxy a long time ago. I've been on Galaxies since the original — Avatar and all — and I've never once wanted another brand. The photos are simply the best.
That's why I reach for it first. Close-up wildlife, no camera bag, no excuses. An iguana's scales, a mushroom's texture, a snake's eye in the moss — the detail holds, and the background stays clean when I want the subject to own the frame.
I stream, I watch movies, I use the S Pen to mark crops and jot notes. The battery carries a full day of shooting and editing. I'm still finding new features, and nothing has felt limited.
I chose this phone for the camera. It became everything else.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Privacy Screen is Great!
on September 28, 2026
Posted by: TheARTofKaidn
[This review was collected as part of a promotion.] I chose the S26 Ultra because of the built-in privacy screen. It works great, even on its lower setting. The camera is also top notch!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing camera
on September 28, 2026
Posted by: Loveforsamsung
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 because I wanted a phone that would be easy to use throughout the day. So far, I’ve enjoyed its clean design and how smoothly it handles everyday tasks like messaging, browsing, and switching between apps. It feels like a worthwhile upgrade, and I’m happy with my choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great! Works flawlessly!
on September 28, 2026
Posted by: WolfLover
[This review was collected as part of a promotion.] I chose this phone because of recommendations based on my job. It has surpassed every other phone I had for work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible upgrade
on September 28, 2026
Posted by: XSALO1
[This review was collected as part of a promotion.] Moving from the S22 Ultra to the S26 Ultra has been a much more meaningful upgrade than expected. I chose the S26 Ultra because I wanted improvements that would actually make everyday use better, and the faster performance, better battery efficiency, improved camera, brighter display, and smoother multitasking do exactly that. Everything feels quicker, more responsive, and easier to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Most complete phone I've ever used!
on September 28, 2026
Posted by: jcrabapple
[This review was collected as part of a promotion.] I've owned flagship phones for a decade and I chose the S26 Ultra for the battery and the long update commitment. A month in, it has exceeded every expectation.
The 6.9-inch display is the best I've used on any phone. Bright enough for direct sunlight, silky smooth, and the anti-reflective coating genuinely works. The Privacy Display turned out to be the surprise star: I use it constantly on planes and in waiting rooms, and hiding just notification previews instead of the whole screen is brilliant.
Performance is flawless. Photo editing, navigation, streaming, and a dozen tabs at once run without a stutter, and it stays cool. The cameras are the reason I'd buy it again: my daughter's evening soccer games used to be impossible to shoot, and the wider aperture now captures them bright and sharp. The 10x zoom made my kid's band concert from the back row look like front-row seats.
Faster charging gets me 75% in about 30 minutes, the lighter rounded design is the most comfortable Ultra yet, and the S Pen still justifies the upgrade on its own. Galaxy AI features like transcript summaries and photo cleanup have quietly become daily tools.
This is the most complete phone I've owned. Five stars.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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