Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,276 Reviews)
Open Ratings Snapshot
Rating breakdown 18,276 reviews
5 Stars
15,960
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Awesome Phone
on April 13, 2026
Posted by: NurseTammy
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has officially raised the bar for what a "powerhouse" smartphone should be in 2026. After spending time with it, it's clear that while the hardware is refined, the Galaxy AI integration is the true star of the show, transforming the device from a simple tool into a proactive assistant. I use AI constantly in my daily life and professional life. There is so much to love about this phone. The Samsung Galaxy S26 Ultra has officially raised the bar for what a "powerhouse" smartphone should be in 2026. After spending time with it, it's clear that while the hardware is refined, the Galaxy AI integration is the true star of the show, transforming the device from a simple tool into a proactive assistant. This phone literally steals the show.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the new 65w charge
on April 13, 2026
Posted by: Kevinadlr04
[This review was collected as part of a promotion.] I had before a galaxy s24 ultra and i love it but the battery wasn't enough for my, so I get the new s26 ultra, and something I love is the new faster 65w charge, and something I don't use the s pen without Bluetooth
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
New and improved!
on April 13, 2026
Posted by: Bronco
[This review was collected as part of a promotion.] My new galaxy ai is smarter than me! I love my new phone ( computer).
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the design and the updates to it. Great pho
on April 13, 2026
Posted by: Love2Ball
[This review was collected as part of a promotion.] The phone is not too heavy, it's not too difficult. I love the new Galaxy AI features. The colors are great, too. Overall, AWESOMEA PHONE.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on April 13, 2026
Posted by: SPIDERDUDE98
[This review was collected as part of a promotion.] The Galaxy AI on this phone is amazing. I use it for a bunch of daily activities, like taking photos, editing my photos, and looking up other things.
The features on this phone are amazing, such as the privacy display. I feel great, wanna go out. And go to public places such as the gym. And I can double-tap my power button and turn on automatically. The features on this phone are amazing, such as the privacy display. I feel great, wanna go out. And go to public places such as the gym. And I can double-tap my power button to turn on automatically.
I have had the phone since it came out, and I haven't had a problem with it. It runs smoothly. Great storage, fast processing, and a great battery life. An overall great phone; I haven't had any problems with it. It runs smoothly. Great storage, fast processing, and a great battery life. An overall great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Has greatfeatures
on April 12, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Love this phone and can customize my phone and make it look cute.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone layout and specs
on April 12, 2026
Posted by: Squeeky
[This review was collected as part of a promotion.] The phone's camera is great. I really enjoy the screen.How big it is the layout of the phone for the apps are easy to maneuver the only thing I have a hard time with is the texting app's not like the old one. The speakers on the phone are perfect. And loads up all my apps really fast, no delays and downloading stuff is quick by far the best phone I ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new s26 ultra!
on April 12, 2026
Posted by: Samsung421
[This review was collected as part of a promotion.] Very satisfied with my new s26 Ultra phone. The battery lasts so much longer. Have tried switching to other brands and always come back to Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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