Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,125 Reviews)
Open Ratings Snapshot
Rating breakdown 18,125 reviews
5 Stars
15,825
4 Stars
1,825
3 Stars
286
2 Stars
84
1 Star
105
63%of customers recommend this product. 
(
106 out of 167
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
4 out of 5
4
My galaxy review
on October 14, 2026
Posted by: Addygalaxy
[This review was collected as part of a promotion.] Still learning the device, it's a bit more complicated than my previous phone. Some of the features that I had on my other one are not available on this one so i am not too happy with it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving it so far
on October 14, 2026
Posted by: SnakeMan
[This review was collected as part of a promotion.] I chose the S26 Ultra because it had the features i wanted in a phone. It is perfect for my use case. Very happy they keep the S pen. I use it consistently. My job requires me to make quick notes to myself. This is the most convenient way i have found to do so. Also great for appointments. I can not them down, then later add them to my calendar. I never worry about multitasking or other things that might require a little more ummmf from a phone. Photos are great. Better than my dedicated camera in some cases, especially convenience. I always have the phone, even in the gym, my camera only if i decide I'm going out to take pictures. Even the video is great.I have other products that integrate perfectly with the phone. Battery life is good also.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 14, 2026
Hey SnakeMan, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how perfect this device has been for your needs every day, and that it has helped you stay on track with your schedule, capture amazing photos and videos, and take care of your professional needs. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Ultra vs Fold personal preference
on October 14, 2026
Posted by: SilentPwn
[This review was collected as part of a promotion.] I chose the 26 ultra based one my previous use of Samsung products, I had a fold prior, I currently find that having a non folding phone for me works better because I was not making use of the screen as much as I thought I would. The ultra feels great I hand for me and fits well, and the weight is light but you can feel it in the hand making it a good choice for me.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 14, 2026
Hi there SilentPwn, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with your upgrade to this device. We have provided links to resources to help you fully explore the capabilities of your device, customize your device, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Yet!
on October 14, 2026
Posted by: XxdanglerxX
[This review was collected as part of a promotion.] I've now used 4 iterations of Samsung Ultra devices. I chose the Samsung S26 Ultra as the best so far. The capabilities, are just so much better than previous.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 14, 2026
Hey XxdanglerxX, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding this a great upgrade from your previous device. We have shared a link to the Samsung Support Team for your convenience. These experts can help you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung does it again.
on October 14, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] Where should I begin? I chose Samsung once again because of the experiences I have with all of their products. This 26 Ultra is a great example of how they standout between all of the rest of the phones in the market. The 26 Ultra is easy to use and navigate, pictures and videos are amazing. I'm not what they call a "power user" but it feels good knowing that this device can handle anything you throw at it extremely well and fast. This is why I chose Samsung. Since the Note 3 to the present day I've been choosing Samsung.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 14, 2026
Hey there Samsung4Life, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so happy with your device, and that you are finding it easy to use for your needs. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose galaxy
on October 14, 2026
Posted by: JDIZZLE520
[This review was collected as part of a promotion.] I chose galaxy S26 Ultra for everything I do electronically. I can game with the fastest speeds and the graphics are amazing. It has a ton of settings so I can personalize my phone to my liking and personality. Also it keeps all my banking info secure I love my S26 Ultra and I chose it every time!!!!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 14, 2026
Hi there JDIZZLE520, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are loving the usage of your device for your gaming and banking, and that you are finding it so easy to align to your needs and wants. We have shared a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone! Best ever
on October 14, 2026
Posted by: Flygirlmoneyy
[This review was collected as part of a promotion.] I chose this phone because I knew it would bring all the amazing features I was looking for. Camera is better than competitors, very good security features, and fits well in hand.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 14, 2026
Hey Flygirlmoneyy, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the amazing camera features, and feel secure using your device for all of your needs. We have provided a link to the full manual to help you discover additional features like Galaxy AI and the Privacy Display. We have also provided a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
My s26 review
on October 13, 2026
Posted by: Npc1vis
[This review was collected as part of a promotion.] I chose the S26 Ultra for its powerful performance and sleek design, and it has exceeded my expectations. The camera system delivers stunning clarity and vibrant colors, while the long-lasting battery ensures all-day use. The smooth user experience and fast charging make it a reliable daily driver. Overall, it offers exceptional value and meets all my professional and personal needs.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 14, 2026
Hi there Npc1vis, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are having a good experience with your device, and that it is helping you with your professional and personal needs every day. We have provided a link to the full manual to help you with additional capabilities of your device like Galaxy AI and the Privacy Display. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
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