Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,281 Reviews)
Open Ratings Snapshot
Rating breakdown 18,281 reviews
5 Stars
15,965
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
4 out of 5
4
Nice phone, but maybe not worth the upgrade.
on April 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] So the s 24 ultra physically is a better more upscale look in my opinion. Also I feel like the touchscreen is not great as it does not respond to a lot of direct intentional touches. And yes I have all the extras turned on for sensitivity. I just would have been happy to keep my s24 that was paid for because I feel like it is the better phone more storage just all around more attractive
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on April 20, 2026
Posted by: Ayla132025
[This review was collected as part of a promotion.] Just upgraded to the latest Samsung Ultra 26 and I'm seriously impressed! The display is super bright, even in direct sunlight. Galaxy AI, especially live translation and advanced editing, is genuinely useful for work, not just a gimmick. Plus, the camera takes incredibly sharp and detailed photos! 🤩 #Samsung #Ultra #Performance #Display #AI #Camera #Technology
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI function
on April 20, 2026
Posted by: Jef1108
[This review was collected as part of a promotion.] It has a lot of AI funtion and feature, and it has a lot of features or health monitoring features thats actually helpful for everyday use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on April 20, 2026
Posted by: Phajejlaib
[This review was collected as part of a promotion.] Love the ai features and the camera features. There are so many new upgraded features to this galaxy s26 ultra. I do not regret my upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, but hardly an upgrade
on April 20, 2026
Posted by: Alex505
[This review was collected as part of a promotion.] The new Samsung Galaxy S26 Ultra is a great phone, but it isn't much of an upgrade over the S25 Ultra. Now I don't expect a massive upgrade year over year, but it seems like Samsung has shifted it's focus more toward Galaxy AI than the actual phone itself, with very few of the hardware features receiving an upgrade. Overall I would recommend this phone if you're just coming into the Samsung ecosystem, or making a big jump from an old phone, but I would not recommend it if you are going from an S23 or newer.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing new phone
on April 20, 2026
Posted by: Timm67
[This review was collected as part of a promotion.] Awesome phone upgrade from an s22+ sound, camera, battery are so much better and most importantly the AI is incredible
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy S26 ultra... I love this phone!
on April 20, 2026
Posted by: Phone4me
[This review was collected as part of a promotion.] I am thoroughly impressed with my Galaxy S26 Ultra. The display offers vibrant, clear visuals, and the new camera functionalities are exceptional. This device provides a user-friendly experience, making it ideal for both professional and personal use. The AI features make my life easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on April 20, 2026
Posted by: Khaoz36
[This review was collected as part of a promotion.] By far the best galaxy out. I have no complaints on this phone, from the battery, vivid screen, the privacy screen and i can go on
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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