Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,284 Reviews)
Rating breakdown 18,284 reviews
5 Stars
15,968
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
104 out of
166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
This phone is a beast
on May 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love this S26 Ultra. The Galaxy AI is amazing. The battery life is the best I have ever seen in a phone. Everything runs super fast and smooth. The only negative I would have would be there are a ton of different settings for everything you do. From your contacts (each one has a setting) to the different apps. Need to keep it user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new featuresand the screen buttter
on May 18, 2026
Posted by: Mahi17331
[This review was collected as part of a promotion.] Beautiful simpley Beautiful I love it screen is like a butter very smooth and crisp
Value
5
Response from Samsung USBy R&R Team, May 18, 2026
Hey Mahi17331, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleased you are with the appearance, and buttery smooth processing power of your device. We have provided a link to an article to help you with the features of Galaxy AI to help maximize your experience. We have also provided a link to the Samsung Support Team to assist you further if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
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Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on May 18, 2026
Posted by: Roberto
him set alarm hello my videos I'll get you some I'll get you something
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds expectations
on May 18, 2026
Posted by: Jbfootball
[This review was collected as part of a promotion.] I am thoroughly impressed with the performance and features of this device. The camera system consistently delivers stunning photos and videos, exceeding my expectations. Navigating through apps and multitasking is incredibly smooth and responsive. The battery life is exceptional, easily lasting me through a full day of heavy use. It truly is a remarkable piece of technology.
Value
5
Response from Samsung USBy R&R Team, May 18, 2026
Hi Jbfootball, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are loving your new device, and that you are finding the camera, processing power, and battery life to be such standout features of your device. We have provided a link to an article to help you with the features of Galaxy AI you may want to integrate in to your usage. We have also provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this new phone
on May 18, 2026
Posted by: coffeefreak
[This review was collected as part of a promotion.] Just had to get a new phone a few days ago. The battery died in my old phone. Always been an android/Samsung galaxy! My previous phone was an 8Active and it lasted 10 years!! Hoping for the same life outta this one. So far really like the 26Ultra. No complaints!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The privacy screen
on May 18, 2026
Posted by: Gabbylove2
[This review was collected as part of a promotion.] Love it just that I wish the galaxy S26 has the Bluetooth s-pen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on May 18, 2026
Posted by: Love shopping
from Benton Harbor, Michigan
I love this phone! The battery is awesome. I bought the phone in March and could be happier. I'm a Samsung girl through and through. This a massive upgrade for me as I've only had the A series, and I always wanted to try the S series. I'm still learning something new about the phone all the time.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fab Camera
on May 18, 2026
Posted by: MamaBear78
[This review was collected as part of a promotion.] I love my new Galaxy s26 Ultra! I love the camera. It's the best camera that I've ever used on my phone. It takes beautiful pictures that I can edit right on my phone. There are so many new features.
Value
5
Response from Samsung USBy R&R Team, May 18, 2026
Hey MamaBear78, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you love your new device, and that the camera has been the best you've had on your device. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US