Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,155 Reviews)
Rating breakdown 18,155 reviews
5 Stars
15,851
4 Stars
1,828
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
2
Great features but mine has a malfunction
on September 28, 2026
Posted by: Jess2180
[This review was collected as part of a promotion.] I specifically choose this phone for the camera but it doenst work properly. It makes a shutter noise any time its trying to adjust and it stays blurry sometimes.
Value
2
Response from Samsung USBy R&R Team, September 29, 2026
Hi Jess2180, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations, or functioning as intended. We have provided links to a few articles to help you troubleshoot the blurry photos and camera app at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Outta this world...
on September 28, 2026
Posted by: LuvMeNot
[This review was collected as part of a promotion.] And just like a star this device just caught my eye. Boom! Something I never knew I needed in my life. Oh the specs on this phone....oh the shining outter cover...oh look at that camera....this Galaxy is the best in the whole system. The Samsung Galaxy S26 Ultra....I chose you!! This phone is a lifetime must have. Best one yet....I will never go back to the "other" phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy since the S10
on September 28, 2026
Posted by: SamsungFan2011
[This review was collected as part of a promotion.] I chose to upgrade to this device because I was amazed by all the specs it has and everything! I previously owned a galaxy s8, s10, s23 ultra, now the s26 ultra. This was the biggest upgrade from my s23 ultra. Performance wise its phenomenal. I got it because I loved my s23 ultra cameras. These new camera upgrades makes my shots look so much better. I've only had the phone for two weeks but I have no regrets!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an absolutely awesome phone!
on September 28, 2026
Posted by: Vocaltremors
[This review was collected as part of a promotion.] I really, really like this phone. I chose Samsung because of all the options and features that this phone has. It was easy to transfer my information and other stuff from my old LG phone and I've always had good experiences with other Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!!!
on September 28, 2026
Posted by: Kim3118
[This review was collected as part of a promotion.] I chose this device because I kept seeing so many great commercials on it. And when I got it I have been nothing but happy with this device. It has so many cool features that I don't want to ever use another phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on September 28, 2026
Posted by: UltraMan
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra and absolutely love it!
I selected this device because I use my device for mobile gaming and taking photos. I've had the best experience running my games and haven't had an over heating issues or loading issues.
The camera quality on this phone is insanely good I've never experienced anything like it. Also the Al photo lab enhances my photography like never before. 1000/10.
I selected this device because I use my device for mobile gaming and taking photos. I've had the best experience running my games and haven't had an over heating issues or loading issues.
The camera quality on this phone is insanely good I've never experienced anything like it. Also the Al photo lab enhances my photography like never before. 1000/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on September 28, 2026
Posted by: 2jzcardude
[This review was collected as part of a promotion.] I chose samsung galaxy phones .ajority of the time but this phone has been absolutly solid all the way around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera
on September 28, 2026
Posted by: Samsunggang
[This review was collected as part of a promotion.] The Ultra 26S is a great choice for people looking for a reliable and comfortable option that offers good performance and useful features. After choosing the Ultra 26S, I found that it provides a good balance between quality, convenience, and overall performance.
One of the things I like most about the Ultra 26S is its design. It has a modern appearance and feels well made. The design makes it easy to use while still looking stylish. It is also comfortable to use for longer periods of time, which is important when choosing a product that you may use regularly.
The performance of the Ultra 26S is another positive feature. It works smoothly and provides the performance I expected. The controls are easy to understand, so it does not take a lot of time to learn how to use it. I also like that it provides a convenient experience without being overly complicated.
Another advantage is the overall value. The Ultra 26S offers several useful features while maintaining a reasonable balance between quality and price. For someone who wants something dependable without unnecessary complications, it is worth considering.
Overall, I am satisfied with my choice of the Ultra 26S. It has a modern design, good performance, and is easy to use. While there may be other options available, the Ultra 26S provides a solid combination of features and convenience. I would recommend it to someone looking for a dependable option that is easy to use and provides good overall performance.
One of the things I like most about the Ultra 26S is its design. It has a modern appearance and feels well made. The design makes it easy to use while still looking stylish. It is also comfortable to use for longer periods of time, which is important when choosing a product that you may use regularly.
The performance of the Ultra 26S is another positive feature. It works smoothly and provides the performance I expected. The controls are easy to understand, so it does not take a lot of time to learn how to use it. I also like that it provides a convenient experience without being overly complicated.
Another advantage is the overall value. The Ultra 26S offers several useful features while maintaining a reasonable balance between quality and price. For someone who wants something dependable without unnecessary complications, it is worth considering.
Overall, I am satisfied with my choice of the Ultra 26S. It has a modern design, good performance, and is easy to use. While there may be other options available, the Ultra 26S provides a solid combination of features and convenience. I would recommend it to someone looking for a dependable option that is easy to use and provides good overall performance.
Value
5
Written by a customer while visiting Samsung US