Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,154 Reviews)
Open Ratings Snapshot
Rating breakdown 18,154 reviews
5 Stars
15,850
4 Stars
1,828
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
I Love it!
on September 28, 2026
Posted by: Patches
[This review was collected as part of a promotion.] I love my S26 Ultra. From the features to the clarity of the calls. Also have great coverage. When presented with other devices, I chose the S26 Ultra hands down.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is good
on September 28, 2026
Posted by: Covet9
[This review was collected as part of a promotion.] I love to use the stylest on it so much easier to chose things and my daughter loves to draw and color on my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love My Samsung S26 Ultra
on September 28, 2026
Posted by: Goober
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra because it's got 7 years of software updates and I tend to keep smartphones for a long time. I got the 1tb option which has 16gb of RAM and it's blazing fast. I love the cameras which are awesome. Especially night photography. To me it was certainly worth the money.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade from the S22+
on September 28, 2026
Posted by: Techgirl27
[This review was collected as part of a promotion.] It was time for an upgrade and I chose to go one step up this time from the S+ series to the S Ultra series.
Samsung has never let me down. Their products last me years before needing to upgrade. And they offer the most features in my opinion!
I love how customizable everything is and the S26 Ultra is a powerhouse when it comes to multi-tasking.
You can split screen with multiple apps, you can edit documents with the S-pen, it is very seamless and quick with all of its processes.
The screen size is a major plus and I love the built in privacy screen!
I would recommend this phone to any tech enthusiast, or just anybody wanting the most out of their phone.
I have faith that this phone will last until I decide I WANT to upgrade, not necessarily NEEDING to.
Way to go again, Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy s26 ultra
on September 28, 2026
Posted by: Jamesl
[This review was collected as part of a promotion.] Wow what a great phone .so much storage .and excellent call features and ai features to block spam.so much power to play all the games and excellent speakers to play your music
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 28, 2026
Posted by: ZENDRICK
[This review was collected as part of a promotion.] I chose the flagship model of Samsungs' because I have been in love with this model since 2018. Me and my wife always upgrade models every 2 years and we couldn't be happier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
3 month review of s26u
on September 28, 2026
Posted by: androidbetter209
[This review was collected as part of a promotion.] After 3 months its safe to say for its premium price tag this phone constantly overheats. Buyer beware the snapdragon is powerful but not optimized and throttles even with simple tasks. Camera is okay the Ai nishee is high with most smartphones and unfortunately cause uncessarry bloat and overheating.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 29, 2026
Hey Androidbetter209, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important your device is to you for a range of daily tasks. We have provided a link to an article to help you with the temperature of your device at your convenience. We have also provided a link to an article to help you with the refresh rate of your device for the throttling you mention experiencing with your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always Love Samsung
on September 28, 2026
Posted by: Hershey
[This review was collected as part of a promotion.] I upgraded from S25 Ultra which I'm still using.i love how light S26 is. The privacy screen is very useful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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