Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,124 Reviews)
Open Ratings Snapshot
Rating breakdown 18,124 reviews
5 Stars
15,824
4 Stars
1,825
3 Stars
286
2 Stars
84
1 Star
105
63%of customers recommend this product. 
(
106 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Love this phone so much like it has everything omg
on October 15, 2026
Posted by: Chloeeeeee
[This review was collected as part of a promotion.] I choose the ultra because my sister has it
And again would love to have it and I love using the phone for playing games because it doesn't lagg and it's so pretty
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a work horse
on October 15, 2026
Posted by: Thart1315
[This review was collected as part of a promotion.] I'm in sales at a high volume Toyota store. I sell 200ish cars a year and need all the help I can get. This phone is a great tools for videos, AI, marketing and the functionality is super smooth. This is way I chose the 26 ultra phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use and flexibility
on October 15, 2026
Posted by: Alwayshappy
[This review was collected as part of a promotion.] I was due for an upgrade and wanted to get something with ability to take pictures, add apps for music because we travel a lot in the summer. It fits easily into a car holder and shorts/pants pockets. Bonus is it has a pen to write something while traveling. Also as an older guy not willing to switch to a "fruit" brand and learn a whole new product and program. Not mention the cost of upgrades every 6 months.......🤬😡🤬. NO THANKS!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the S26 Ultra for its AI and stylus
on October 15, 2026
Posted by: Samsunghome
[This review was collected as part of a promotion.] I chose the S26 Ultra for its AI capabilities and stylus to support my work as a Realtor. It is an excellent device; by using it in my daily activities as a real estate agent, I can accomplish a great deal while on the go. With its superior camera and AI features, there is no limit to what I can achieve.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic flagship
on October 15, 2026
Posted by: Syskosycko667
[This review was collected as part of a promotion.] I chose to review this phone due to its remarkable technological capabilities. The camera is exceptional, and the video recording quality is outstanding. Features such as Circle to Search and AI Select, powered by artificial intelligence, have significantly exceeded expectations for phone functionality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone with Powerful Features
on October 15, 2026
Posted by: R4MG3r
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because I wanted a powerful phone with great performance, an excellent camera, and a beautiful display. I love how smooth and fast it is when using apps, browsing the internet, watching videos, and multitasking. The screen looks amazing, and the camera takes beautiful pictures with impressive details. The phone also has useful features that make everyday tasks easier. Overall, I’m very happy with my choice and would recommend the Samsung Galaxy S26 Ultra to anyone looking for a premium smartphone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 15, 2026
Hey there R4MG3r, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how amazed you have been with the processing power, camera quality, and ways this device has helped you streamline so many daily tasks. We have shared a link to the Samsung Support Team for your convenience if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First time buying a flagship
on October 15, 2026
Posted by: Camelot2099
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra because of the features shown online, the processing power, battery life, wireless charging, screen brightness, and the built-in privacy display. My only comparison for this phone is low-tier phones. Previously, I used a Samsung A15, and before that, a phone from the brand Wiko. Compared to my previous experience, the S26 Ultra is a very good upgrade, which seems to be the difference between having a brick that pretends to access the internet and a high-tech computer that fits in my pocket. So far, the phone is exactly what I expected, and better in places, so I would recommend the S26 Ultra to people who have the money to buy the phone they want.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 15, 2026
Hi there Camelot2099, thank you for your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are so pleased with the upgrade to your new device. We have shared a link to the full manual for your device to help you fully explore the enhanced capabilities, and customize the settings to your usage. We have also provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone/small computer
on October 15, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because it is the flagship in smart phones. This phone is GREAT, and will do just about anything you want it to. Plus I like the big size screen and can see everything all at once. It was a little pricey, but we'll worth it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 73-80 of 18124 results 
<< 1 ... 8 9 10 11 12 ... 2266 >>