Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.9
(1,534 Reviews)
Rating breakdown 1,534 reviews
5 Stars
792
4 Stars
261
3 Stars
169
2 Stars
106
1 Star
206
74%of customers recommend this product.
(
216 out of
290)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Posted by: S Colbert
from San Francisco CA
Verified Purchase:Yes
This printer is a huge disappointment to me. I had used the 8160 for many years and loved its printing ability, speed, ease of operation, and controls. I have enjoyed very few of these features on the 8135 model, which I purchased thinking it was the closest to the 8160. Printing is noticeably slower, the paper does not remain secure in the tray so I often need to push it forward to get the printer to work. My previous printer had a spring loaded device to push the paper forward. Reading the control screen is more difficult as well
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
New printer does not work. It is locked with error message relating to the M ink cartridge. Brand new cartridge. It will not print anything including test page.
Written by a customer while visiting hp.com
Posted by: ChelleM
from Georgia
Verified Purchase:Yes
Pretty decent printer
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: E rodas
from Sugar Hill, GA
Verified Purchase:Yes
Great printer, Scanner configuration is complicate
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Sandra O.
from South Carolina
Verified Purchase:Yes
This printer is not as sturdy as my HP 8610 printer - which I used for eight years. Had I known the screen size was a little over two inches, I would not have bought this one. Tiny screens might work on cell phones, but when the printer is on a waist-high table, it is very difficult to type in codes. The length of my nails keeps me from being able to type in the codes; I tried using a stylus with a foam tip, but the screen did not recognize the touch of the stylus. Problem #2 - I cannot print envelopes yet and haven't had the time to call the tech team for help. #3 - I keep getting notices that the tray is out of paper, or that the wrong size/type of paper is in the tray. It was not out of paper, nor was the paper the incorrect type or size for what I wanted to print. #4 - When I tried printing color pictures from my laptop, only the 1st picture came out okay. The next ones were a blurry streak of colors. #5 - There is not a simple, easy way to make a copy. You have to press several places on the screen to do that. Why isn't "print on one side" the default? I keep forgetting to change the setting.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Aceing
Verified Purchase:Yes
Very slow in connecting to the internet. Also slow in starting up.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Dausti
from Covington, LA
Verified Purchase:Yes
Wonderful full feature printer, scanner, copier, fax all wirelessly.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: bobby jim
Verified Purchase:Yes
not too bad to setup.
print quirky as pages not always fully printed.
photo print a pain to work thru screen
it is a so so printer
only reason I bought is the cartridges are cheaper and longer lasting than last HP I had
print quirky as pages not always fully printed.
photo print a pain to work thru screen
it is a so so printer
only reason I bought is the cartridges are cheaper and longer lasting than last HP I had
Written by a customer while visiting hp.com