Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.9
(1,534 Reviews)
Rating breakdown 1,534 reviews
5 Stars
792
4 Stars
261
3 Stars
169
2 Stars
106
1 Star
206
74%of customers recommend this product.
(
216 out of
290)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Posted by: DannyBoy44108
from Cleveland, Ohio
Verified Purchase:Yes
My experience with this printer has been very disappointing. It started with difficulty getting setup help. It took me an entire day to setup this printer. Using paper of different sizes is also frustrating. The latest issue is, for some reason, the printer does not work when I have laptop VPN enabled. I currently have no issue printing to my older HP OfficeJet Pro 8600 when VPN is enabled. This will be the last HP printer I buy.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Brooklyn 175
from Brooklyn New York
Verified Purchase:Yes
It works well
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1
Don’t trust HP support if you experience trouble.
on December 9, 2025
Posted by: David Disappointed
from United States
Verified Purchase:Yes
This printer started jamming on first print job. Hasn’t worked since. Support kept me on hold forever. Next time Cannon printer
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: QTEC
Verified Purchase:Yes
Not a good buy for the price
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Texas City, TX
Verified Purchase:Yes
You don't want a review if you limit it to 100 letters. Neither me nor my husband could set it up. My Son had to come over and he set it up in a few minutes. We have had many HP printers and set them up ourselves. We may be getting older but not stupid.
I have trouble printing! First it prints from the back to the front-I don't like that. It did pint the whole document and now it prints only 3 pages and stops. Even when I write down the numbers I want it to print, it started at the back and printed 3 of the last page last night. I don't like not having print preview and I don't like the box that comes up when I ask it to print. I like my last printer which was a HP7900; but it died and I thought we had a better one when we bought this one. Oh No. I would love to get my hands on a HP7200 again with the big ink wells and everything. I love that one.
I have trouble printing! First it prints from the back to the front-I don't like that. It did pint the whole document and now it prints only 3 pages and stops. Even when I write down the numbers I want it to print, it started at the back and printed 3 of the last page last night. I don't like not having print preview and I don't like the box that comes up when I ask it to print. I like my last printer which was a HP7900; but it died and I thought we had a better one when we bought this one. Oh No. I would love to get my hands on a HP7200 again with the big ink wells and everything. I love that one.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Control Panel is too small. Slow to respond to finger touch. Menu is difficult to navigate. Print quality is good.
Written by a customer while visiting hp.com
Customer Rating
3
Good printer except for connectivity issues
on November 30, 2025
Posted by: Jeff B 317
from Indianapolis, IN
Verified Purchase:Yes
This printer is a good value for the money and generally prints well. Unfortunately, it seems to have a lot of connectivity issues. It frequently disappears from my network and needs to be reconnected.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Fort Myers
Verified Purchase:Yes
noisy and the paper load is messed up
I would recommend this to a friend!
Written by a customer while visiting hp.com