Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.9
(1,534 Reviews)
Rating breakdown 1,534 reviews
5 Stars
792
4 Stars
261
3 Stars
169
2 Stars
106
1 Star
206
74%of customers recommend this product.
(
216 out of
290)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Posted by: Geo G
from SC
Verified Purchase:Yes
But it doesn't. Often it will not work. Then It needs to be reconnected. Wouldn't scan off the HP Smart program at all. Very disappointed!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: trickcie
Verified Purchase:Yes
Its realy a Pro 10
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Harold J
Verified Purchase:Yes
The menu does not come on and I can't get the printer to copy, just print!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2
HP account set up problems will break the printer
on March 13, 2026
Posted by: Lee HP
Verified Purchase:Yes
I had everything up and running. I had added the printer to the app. I did all the set up steps in the app. It was printing. Then I tried to print a few days later and it didn’t work. It said set up with the HP app and account was incomplete. Somehow, this meant I couldn’t print. I bought a printer, not an online subscription to print, so that shouldn’t happen. I read all the FAQs, watched videos on the app, and there was no way to finish set up (whatever it was that was left to do). Keep in mind, this is not setting up or calibrating the printer, it was linking it to the online account that had made it stop printing. It trapped me in an endless loop, so I couldn’t finish set up. Eventually, I had to remove the printer from my HP account (which wasn’t easy), factory reset the printer, and this time it let me finish set up. Ridiculous.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent printer, holds a lot of paper and prints smooth. I do miss the auto paper tray on my old 7640. Easy to setup. Scanner also works great. Have been using the HP print plan. Do not have to go looking for ink. It is sent to you before you need it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: WVMarine!!!
Verified Purchase:Yes
HP does it again….they always have you think they are doing you a favor with a new printer or computer. Still the same product with issues & you have to spend hours on phone do get rid of an issue!!! They need to speak American!!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Fed Up123
from New York, NY
Verified Purchase:Yes
The printer I purchased was so difficult to set up I had to hire an IT professional to do it. It took him two hours and cost me more than the printer itself.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Big Chingon
Verified Purchase:Yes
Adequate printer for regular users. Not a business unit but does the job.
I would recommend this to a friend!
Written by a customer while visiting hp.com