Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
4
(902 Reviews)
Rating breakdown 902 reviews
5 Stars
494
4 Stars
170
3 Stars
95
2 Stars
49
1 Star
94
74%of customers recommend this product.
(
210 out of
283)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Posted by: Anonymous
from Albany, New York
Verified Purchase:Yes
HP printer is quick, easy to use as everything is digital so you can’t make a mistake because it tells you what to do all the time. The print quality is exquisite and the free ink for the year is definitely a bonus.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Lottiero
Verified Purchase:Yes
Two stars ** for setup.
We decided to replace our HP "ENVYPhoto 7855." The Pro 8139e looked like a good price option what with the HP Sale, plus "3 Months of Instant Ink for FREE."
We had no idea of the challenge ahead of us in setting it up what with its 2"x11/2" screen using many new symbols which were mostly new to us. We had to depend on Google Search to finally complete the task. Compared to the ease of set up and operation of the 7855 the 8130e was a challenge. Also, the quality of the 8139e was not the quality of the sturdy 7855.
Multiple entries needed to "modify" then print a #10 envelope. The HP7855 was much easier. Outside of this...every thing's alright.
We decided to replace our HP "ENVYPhoto 7855." The Pro 8139e looked like a good price option what with the HP Sale, plus "3 Months of Instant Ink for FREE."
We had no idea of the challenge ahead of us in setting it up what with its 2"x11/2" screen using many new symbols which were mostly new to us. We had to depend on Google Search to finally complete the task. Compared to the ease of set up and operation of the 7855 the 8130e was a challenge. Also, the quality of the 8139e was not the quality of the sturdy 7855.
Multiple entries needed to "modify" then print a #10 envelope. The HP7855 was much easier. Outside of this...every thing's alright.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: MAHicks
from Maryland
Verified Purchase:Yes
Much slower than my previous printer 5660.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3
HP computer doesn’t connect wirelessly to this printer.
on March 30, 2026
Posted by: rmgsvw
from Seaview, WA
Verified Purchase:Yes
This printer only connects to a Wi-Fi 2.4 GHz network band. My HP Envy laptop computer only connects to a Wi-Fi 5 GHz network band. I have to use a printer cable to connect my HP computer to this printer
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: artme
Verified Purchase:Yes
Great printer
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: CRE5
from Texas
Verified Purchase:Yes
My only big complaint would be for HP to disassociate HPSmart (Ink and Paper Promo) with the initial install of the printer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
This printer can not compare to my old 8600, already had problems with driver and it seems as if the quality of this new printer does not live up to the quality of the 8600
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Krys.
from Utah
Verified Purchase:Yes
I ordered this machine 2 times. One time didn’t print and the second time didn’t print color. I had the old model and worked amazing. I don’t know what the problem is with the updated version. But sadly it’s a terrible product.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com