New printer does not work. It is locked with error message relating to the M ink cartridge. Brand new cartridge. It will not print anything including test page.
This printer is not as sturdy as my HP 8610 printer - which I used for eight years. Had I known the screen size was a little over two inches, I would not have bought this one. Tiny screens might work on cell phones, but when the printer is on a waist-high table, it is very difficult to type in codes. The length of my nails keeps me from being able to type in the codes; I tried using a stylus with a foam tip, but the screen did not recognize the touch of the stylus. Problem #2 - I cannot print envelopes yet and haven't had the time to call the tech team for help. #3 - I keep getting notices that the tray is out of paper, or that the wrong size/type of paper is in the tray. It was not out of paper, nor was the paper the incorrect type or size for what I wanted to print. #4 - When I tried printing color pictures from my laptop, only the 1st picture came out okay. The next ones were a blurry streak of colors. #5 - There is not a simple, easy way to make a copy. You have to press several places on the screen to do that. Why isn't "print on one side" the default? I keep forgetting to change the setting.
not too bad to setup. print quirky as pages not always fully printed. photo print a pain to work thru screen it is a so so printer only reason I bought is the cartridges are cheaper and longer lasting than last HP I had
I purchased this model HP Office Jet Pro 8135e to replace a well worn model HP 8035. I like the all in one features and the auto feed document tray. I like the 2-sided printing. I like using ink cartridges that I purchase whenever I need to replace them. The printer works very well with one exception. Occasionally, when printing a document it "freezes" and doesn't finish print. I cancel print and usually have to turn the printer off then turn back on. When I turn it back on, it resets itself. This doesn't happen very often. I never had this problem with my older model HP. Because I love all the other features of this printer, I am just dealing with this glitch.