Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
4
(902 Reviews)
Rating breakdown 902 reviews
5 Stars
494
4 Stars
170
3 Stars
95
2 Stars
49
1 Star
94
74%of customers recommend this product.
(
210 out of
283)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Posted by: Labrette
from Dover, DE
Verified Purchase:Yes
The colors are not nearly as bright nor as crisp as I had hoped. As most of my printing is colored pictures, this was not the right printer for me and I will not be able to use it for anything but letter printing.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Lynn Ac
from California
Verified Purchase:Yes
I actually have an 8135e unit. It was sent to replace 8139e unit that was defective. And it's a refurbished unit. HP did not even send a new unit for warranty replacement. I do like the functions of the printer. It prints on both sides, which is pretty cool. It is very noisy and takes a while to print though. But I believe it is probably worth the price.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: V. May
Verified Purchase:Yes
I had problems installing the HP Officejet Pro 8139e printer. After finally getting installed, the Scan to computer wouldn’t work. Made sure I had the right drivers. Didn’t help. Finally was able to get scan option to work. Then when printing, the paper would be kicked back, so every time I started a new print, I would have to open paper tray and slide paper forward. Tried getting support, but was unable to do so. Have fitted wooden block behind paper to keep paper in place. Other than that, it prints one sided and duplex o.k. Color is good.
Written by a customer while visiting hp.com
Customer Rating
2
Set up was confusing and am also having trouble with 9120e which printer I replaced it with
on October 10, 2024
Posted by: Quail
Verified Purchase:Yes
dID NOT LIKE THE QUALITY OF THE PRODECT 8139
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
This is my last purchase of an HP Printer I will never recommend this product to friend or foe
on October 9, 2024
Posted by: RebaA
from Louisiana
Verified Purchase:Yes
1. I have only hp printers for many, many years and I have never been so disappointed in my new printer. It is slow, it is loud, the display is too small and I have to press the copy and scan button many times to get it to work. Shoddy material
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Old Radio Guy
from Orlando, Florida
Verified Purchase:Yes
The printer was easy to setup and begin using. The quality of the printing is very good, and I have no complaints about the operation of the machine. I would likely buy it again. This printer was purchased as a backup to another HP printer, as a part of my home office. I will use the two in tandem as needed, with no concerns about print quality or other issues.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: JTS2
Verified Purchase:Yes
Unhappy with this item. I loved my last HP all in one printer. A workhorse. This uses too much ink, even smeared some when trying to copy an old B&W comic book page. Then informed me I was running out. And I have not done much at all. I have printed nothing in color. Everything seems to be driving more ink sales. And only from HP.
Written by a customer while visiting hp.com
Posted by: S Colbert
from San Francisco CA
Verified Purchase:Yes
This printer is a huge disappointment to me. I had used the 8160 for many years and loved its printing ability, speed, ease of operation, and controls. I have enjoyed very few of these features on the 8135 model, which I purchased thinking it was the closest to the 8160. Printing is noticeably slower, the paper does not remain secure in the tray so I often need to push it forward to get the printer to work. My previous printer had a spring loaded device to push the paper forward. Reading the control screen is more difficult as well
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com