Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
4
(902 Reviews)
Rating breakdown 902 reviews
5 Stars
494
4 Stars
170
3 Stars
95
2 Stars
49
1 Star
94
74%of customers recommend this product.
(
210 out of
283)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Customer Rating
5
Perfect for Nursing School
on November 22, 2024
Posted by: MissSeasonB
from Holton
[This review was collected as part of a promotion.] HP always makes top notch printers. We've had a our previous one for years. This HP Office Jet Pro is an impressive upgrade. Printing lecture notes and diagrams is a breeze with this machine. The color is rich and this printer is fast! It was super easy to set up and it has been so helpful for school. I definitely recommend this to any college student.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Posted by: JaiH
from Colorado
Verified Purchase:Yes
Nice printer
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Great All-in-One
on November 16, 2024
Posted by: Mikala363
from Angier
[This review was collected as part of a promotion.] This printer is amazing! The setup was SO easy! It has a little touch screen that takes you through all the steps and it took maybe 5 minutes. It has scanning, copying, printing, and faxing abilities. I don't have the fax part set up yet but everything else works great. It prints fast and clear. I was a little worried that this printer wouldn't fit where I had my old one but it did. It just looks alot bigger. I love the touch screen and the fact that it can show more information than a traditional printer where the buttons just light up. Overall, really great printer!!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
My new printer
on November 13, 2024
Posted by: JH2574
from Woodland Hills
[This review was collected as part of a promotion.] FIRST IMPRESSION:
* The printer looks nice. I especially like the control panel can turn to different angles.
* The setup using HP Smart app was pretty easy.
* However, I don't know if I received a "defective" product. But I noticed the power cord port is loose (see the enclosed video).
* The setup using HP Smart app was pretty easy.
* However, I don't know if I received a "defective" product. But I noticed the power cord port is loose (see the enclosed video).
USAGE:
The printer was functioning well. However,
* I found I need to print to "HP Smart Printing" instead of the printer itself to print properly (e.g., printing on both sides of paper, etc.) on Windows 11 computer at first. So I did some research and found the 8130e printer on my computer used something called "Microsoft PWG Raster Class Driver". So I went to https://support.hp.com/us-en/drivers/hp-officejet-pro-8130e-all-in-one-series/2101388000 and downloaded the "HP Smart Universal Printing Driver for Windows". Then I switched the printer driver to "HP Smart Universal Printing" after installing the package from HP website. Now I can print everything properly by choosing the printer directly without going thru "HP Smart Printing".
* unlike my previous HP OfficeJet Pro printer, I could not find the option of scanning from the printer directly to a share location in my local network.
CONCLUSION
Overall this printer is pretty good. I think people would like it as long as they don't need to scan to a shared network location.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Best printer I have ever used
on November 13, 2024
Posted by: Oilodell
from Lumberport
[This review was collected as part of a promotion.] I am so happy with the HP OfficeJet Pro 8135e printer. I really enjoy that the unit is all-in-one and wireless. The compact size allows me to print, scan, and fax with just one machine. I found the set up extremely easy and user friendly. I highly recommend downloading the HP app. The app has lots of fun templates and I see myself using the app options often. As for printing speed, both color and black-and-white prints were delivered swiftly. Overall I would highly recommend this unit as five stars!!!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Posted by: RT06
Verified Purchase:Yes
Set up for wireless printing was difficult between the Smart Printer and my internet. I was finally able to manually connect.
Print quality is acceptable and the color for pictures was very good.
The control is difficult to operate with a person with large fingers. Thank goodness that the panel tilts to allow easier reading for a lower cabinet installation. The screen needs to be larger to allow better readability and operation. It is barely acceptable but I will make it work
The output tray is not acceptable. The right hand release button has fallen out 4 times and is not easy to reinstall. I have elected to leave it out and that is working ok, but poor quality here.
After I changed paper size for photos, I changed the smart printer on my computer to the new 5x7 size. The printer notified me that I had a paper mismatch. I then adjusted the size on the control panel and tried to reprint. It again notified me that I had a paper mismatch. I pressed the print button on the control and it overcame the notification. This is not right!
Overall, I do not recommend this printer. I have had HP printers for 30 years and this is the poorest one of them all.
Print quality is acceptable and the color for pictures was very good.
The control is difficult to operate with a person with large fingers. Thank goodness that the panel tilts to allow easier reading for a lower cabinet installation. The screen needs to be larger to allow better readability and operation. It is barely acceptable but I will make it work
The output tray is not acceptable. The right hand release button has fallen out 4 times and is not easy to reinstall. I have elected to leave it out and that is working ok, but poor quality here.
After I changed paper size for photos, I changed the smart printer on my computer to the new 5x7 size. The printer notified me that I had a paper mismatch. I then adjusted the size on the control panel and tried to reprint. It again notified me that I had a paper mismatch. I pressed the print button on the control and it overcame the notification. This is not right!
Overall, I do not recommend this printer. I have had HP printers for 30 years and this is the poorest one of them all.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Clint - North Carolina
from North Carolina
Verified Purchase:Yes
HP makes some great products and we have had many of them.
However, the 8139e is not one of them.
The 8139e has been a problem from the beginning.
The touch screen very seldom works, and when it does work, the touch screen panel seems to have a mind of its own.
I have given up trying to make copies on the 8139e due to the problems with the touch screen, and I use another copier we have for copies.
Printing is good when the 8139e is willing to admit it is "connected". Otherwise, it is a problem to deal with a constant "offline" notice. Thankfully, the HP Smart printing system works pretty well.
I regret replacing an HP 8030 that we had with the 8139e.
Sorry HP - but the 8139e that I have needs to be recalled.
However, the 8139e is not one of them.
The 8139e has been a problem from the beginning.
The touch screen very seldom works, and when it does work, the touch screen panel seems to have a mind of its own.
I have given up trying to make copies on the 8139e due to the problems with the touch screen, and I use another copier we have for copies.
Printing is good when the 8139e is willing to admit it is "connected". Otherwise, it is a problem to deal with a constant "offline" notice. Thankfully, the HP Smart printing system works pretty well.
I regret replacing an HP 8030 that we had with the 8139e.
Sorry HP - but the 8139e that I have needs to be recalled.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: pickleballfan
Verified Purchase:Yes
we bought this printer about a month ago for personal use ( and so far it has been great. The set up was super easy with the app. we already had the HP instant ink program with our previous printer ( which by the way is also wonderful) and switching it to the new computer was one click!! so far we've only used the printing aspect but will soon be trying the scanning option. the print quality has been good and the printer itself is quieter than our old one(also an HP). I would recommend this printer.
I would recommend this to a friend!
Written by a customer while visiting hp.com