Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.9
(1,534 Reviews)
Rating breakdown 1,534 reviews
5 Stars
792
4 Stars
261
3 Stars
169
2 Stars
106
1 Star
206
74%of customers recommend this product.
(
216 out of
290)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Posted by: Ed P
Verified Purchase:Yes
Harder to install than my last HP printer and it is much slower than my last printer. I somehow change my language and I spent over a hour with your AI and it kept telling me to look for where it said something but it was in a foreign language. I finally ask for a human and she fixed it.
Written by a customer while visiting hp.com
Customer Rating
1
Could not get help with set up Finally gave up Printer not printing
on September 5, 2026
Posted by: Anonymous
Verified Purchase:Yes
Help a reel perdon
Written by a customer while visiting hp.com
Posted by: Disappointed
Verified Purchase:Yes
This printer NEVER worked correctly from day one. The software wouldnt update, It couldn't detect the size of the paper, and the connection was intermittant even though we have 5 G internet. Unbelievably frustrated and disappointed...we returned it.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Overall, the print quality is excellent; however, I consistently experience issues maintaining a stable wireless connection.
Written by a customer while visiting hp.com
Customer Rating
3
Setup fairly easy but using it is not great.
on September 5, 2026
Posted by: Cappy
Verified Purchase:Yes
The touch screen controls are awful. Takes multiple taps, pushes, holds, whatever for it to actually go to the copy function and then same problem to start the copy.
And the copy is fast enough - but then not sure what all the "noise" is afterwards as the print heads reset or whatever they are doing.
I guess the Instant Ink will work out ok. I got the initial shipment in plenty of time but since my usage is fairly low I haven't used enough pages to get another shipment. Hopefully that will happen before the ink runs out.
Written by a customer while visiting hp.com
Posted by: C. Karolak
Verified Purchase:Yes
Actually if I could have my old 8600 Office Jet HP printer back purchased over ten years ago I would be a happy camper. It still works, but sits in my basement as I was encourage to buy this one. The 8139e paper drawer paper guides do not move well and I’m afraid to move as i think they will break. Not sturdy at all. The tray for multi-page printing sometimes does not grab the paper and I end up printing “nothing”, of course counting into the use count of pages printed.
Written by a customer while visiting hp.com
Customer Rating
4
Prints well, especially for inexpensive price.
on September 5, 2026
Posted by: Kootchy
Verified Purchase:Yes
Quality is better than expected, but when your printing or copying a single item, it takes awhile to wake it up, so to speak.
Written by a customer while visiting hp.com
Posted by: Sac
Verified Purchase:Yes
Paper feed could be easier and faster seems if I do not have it lined up properly it takes a while to feed. Yes for personal orinting
Written by a customer while visiting hp.com