Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
4
(902 Reviews)
Rating breakdown 902 reviews
5 Stars
494
4 Stars
170
3 Stars
95
2 Stars
49
1 Star
94
74%of customers recommend this product.
(
210 out of
283)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Customer Rating
2
NOT a good replacement for the so called outdated but MUCH BETTER HP 8620 Pro Inkjet
on August 9, 2025
Posted by: Anonymous
from Morrow, Louisiana
Verified Purchase:Yes
Setup was NOT for the uninitiated. To make use all capabilities other downloads and installations were needed (e.g. scan from PC). The touch pad is horrendous, does not respond well and requires multiple attempts or total retries (e.g. canceling activity and trying again). A very poor update from previous printer (HP 8620 Inkjet Pro) HP's quality control has gone south in favor of the bean counters and will result in a drastic sales loss, especially after it is compared to other manufactures!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Ireneart
from Florida
Verified Purchase:Yes
The Hp person I talked to said this printer would fit my needs. My initial cartridges ran out in 3 weeks. I had a page wide pro before and it would print on anything and I really liked the ways the trays were set up with the bypass tray for all photo papers and card stock, etc. This printer does not print the reds as well and I find the paper tray to be very awkward as I use a lot of different paper types and if you don’t have the right one selected, you get distorted prints. The reds are not the best. I wouldn’t buy it again, but since I have it, I’ll use it and either learn to like it or buy a different printer.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: VinnySTL
from STL
Verified Purchase:Yes
This new printer works perfectly as expected.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Have used a lot of at home printers, I find this to be the a good value
on August 1, 2025
Posted by: joannpaw
from Mid Hudson Valley, NY
Verified Purchase:Yes
A Good Value for all in one Printer
Written by a customer while visiting hp.com
Posted by: Anonymous
from Round Rock - Texas
Verified Purchase:Yes
I was expecting a hassle and assumed I’d be calling my HP Smart Friend tech to help. Nope! I literally plugged it in and whalla all prompts from my phone went perfectly fine. However downloading the printer app on my laptop took some doing. Everything seemed fine until the last step installing the Smart Friend App., which I already had but there wasn’t a directive. You were forced to install or Go Back. So I went ahead and clicked install. I guess it upgraded my existing app or over-rode whatever. I got it to print is all I cared about.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: jrg!
Verified Purchase:Yes
It fast enough. View & print board to small. Feels cheap.
Written by a customer while visiting hp.com
Posted by: Jahmez
from San Antonio, TX
Verified Purchase:Yes
I bought this model due to its USB connectivity. However, the USB slot was covered. When I removed the covering, I discovered that the USB connectivity has been disabled. I was so disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: R.W.W.
from Arlington, Texas
Verified Purchase:Yes
The HP Officejet Pro 81235e works as stated. The touchscreen should be a little more sensual
I would recommend this to a friend!
Written by a customer while visiting hp.com