Customer reviews from hp.com
HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Average customer rating
3.9
(1,534 Reviews)
Rating breakdown 1,534 reviews
5 Stars
792
4 Stars
261
3 Stars
169
2 Stars
106
1 Star
206
74%of customers recommend this product.
(
216 out of
290)
Customer Reviews for HP - OfficeJet Pro 8138e Wireless All-in-One Color Inkjet Printer Scan Copy Fax - Black/White
Customer Rating
1
The software is horrible and the ink subscription is not great
on September 5, 2026
Posted by: Anonymous
Verified Purchase:Yes
Your software SUCKS! The instant ink interface is the worst. It is extremely buggy, HORRIBLE to use, and has insane login issues. This is THE WORST software EVER in my 50+ years in the industry. How can you possibly sell to anyone? Do any of your engineers use the software they write?
Written by a customer while visiting hp.com
Posted by: Susan K
Verified Purchase:Yes
First time I have a good printer. !! Great across the board
Written by a customer while visiting hp.com
Customer Rating
1
Most difficult printer to work with! I replaced it with a different brand printer to save my sanity.
on September 5, 2026
Posted by: Malou
Verified Purchase:Yes
I bought this HP printer because I have an HP computer. Am giving it away after about 31/2 months’ use because of frustration! It kept on going down for one reason or another, in the beginning mostly for spooling. Then lately it was not accepting the printer name being used and forcing me to select another from the HP printer list (ex smart printing to 8139e printer). This printer is very unreliable and too complicated! Make things simple so owner’s time is not wasted.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Does everything I need it to do and has a nice and easy interface
Written by a customer while visiting hp.com
Posted by: Marv F
Verified Purchase:Yes
Touch screen is difficult to operate Does not adjust well to different sizes of paper Works good printing from computer but scanning, copying are awkward to do Paper cartridge and tray are flimsy I would not purchase this printer again
Written by a customer while visiting hp.com
Posted by: JD
Verified Purchase:Yes
With HPSmart enabled, it was very fast and easy to set up printer. Connecting to network was simple. Loading paper and ink very easy. Hit <Print> and output comes out as expected. All functions Print, Copy Scan (did not test mobile printing) worked as expected.
Written by a customer while visiting hp.com
Posted by: Benjy
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Posted by: Eric
Verified Purchase:Yes
Finally we’ve found a printer that works well.
Written by a customer while visiting hp.com