I purchased an original Joule and loved it because it connected to my Wi-Fi very well. However, I wasn't able to upgrade to the new model once the company was sold to Breville, so I asked my wife to give me a new model for my birthday. Frustratingly, I could never connect the new one to the Wi-Fi, so I returned the cooker.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, July 2, 2024
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
I've been using my new Joule Turbo Sous Vide for around 3 weeks now. It has changed the way I cook forever. I'm still learning but the Breville app makes it easy to know how to cook whatever protein I want. So far so good. Love it!
I've cooked numerous things in this already and I love it. Burgers, chuck roast, ribeyes, soft boiled eggs,... The chuck roast turned out, particularly fantastic. Perfectly cooked tender and moist. Seared the ribeyes on the grill after... awesome.
The Breville+ app is not available in Brazil. It’s important to make this clear.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, July 1, 2024
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
I've been using it for a while now, and it's been a game-changer in the kitchen. It's so easy to cook food perfectly every time - no more guessing or overcooking! The only thing I would improve is adding some physical controls to the device itself. While the app works well, it would be nice to have the option to adjust settings without having to pull out my phone. Overall, though, I'm super happy with my sous vide device and would highly recommend it to anyone who wants to up their cooking game.
In my 73 years on this planet, I’d never heard of Sous Vide until recently. After researching my options, the Breville Turbo Jouel Kept coming up as the best for my needs. I shouldn’t be surprised as I already have several Breville products. So far I’ve had chicken, lamb chops, and steak. All have been prepared to perfection. Can’t wait until more options are available in the app. Bravo Breville!!
It’s so easy to use. Don’t even have to defrost the steak or pork chop! The app is beautiful, extremely easy to use and functional. I can’t say enough about how great this is. Can’t speak to longevity but have used multiple times in couple weeks I’ve owned it and results are fantastic. I’ve been brining my pork chops to keep them tender but haven’t had to do that, they come out perfect and tender. Quick sear and absolute perfection. Love it!
So far everything I’ve cooked has turned out great! I follow the recommended times and use my own twist on spices. We take it in the RV and make some delicious dishes.