Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g power 2025 5G 128GB (Unlocked) - Slate Gray
Average customer rating
3.9
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
77
4 Stars
29
3 Stars
15
2 Stars
14
1 Star
15
82%of customers recommend this product.
(
62 out of
76)
Customer Reviews for Motorola - Refurbished Excellent - moto g power 2025 5G 128GB (Unlocked) - Slate Gray
Customer Rating
4
Good enough for everything I need to do.
on August 28, 2026
Posted by: Alex GR
from Florida
Is a very good phone I'm very happy with that the battery last long enough to me, I'm very happy with this phone so far I like the fact that have the 3.5 audio jack
Response from motorola.comBy Mitch, Motorola Customer Care, September 1, 2026
Hi Alex GR, thank you for sharing your feedback! We’re delighted to hear that you’re happy with your Motorola phone, especially with its battery life and the convenience of the 3.5 mm audio jack. It’s great to know that the phone provides everything you need for your everyday use. We truly appreciate your support and choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Crap
on August 27, 2026
Posted by: irritatedCustomer
I bought this to replace my old motorola that ran ok but was out of date. This has a weak battery that takes forever to charge. It constantly bugs you with so many suggestions that you can't do what you wanted to do with it. The buttons randomly press. It is literally the same processor as my old phone, has the same cameras. The cameras aren't as good though somehow. I hate it. I would have been way happier if they had just updated my old phone that has exactly the same hardware in it. In two years this one will no longer receive updates either because apparently phones only need to last three years so re can throw more things away for big companies to make more profit. This phone is proof of that. Also it smells REALLY badly of perfume right out of the box! Maybe I'll just put linux on my old phone and see how that goes.
Response from motorola.comBy Mitch, Motorola Customer Care, September 1, 2026
We're sorry to hear that your experience with the Moto G Power 2025 has been so disappointing. We understand how frustrating it is when a new phone doesn't provide the experience you expected, particularly with battery performance, charging, unexpected button presses, and camera quality. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Love this phone
on August 25, 2026
Posted by: Bmf707
One of the best phones for the price. Glad I have one. The camera is clear and pictures of the moon are clear.
Response from motorola.comBy Mitch, Motorola Customer Care, August 25, 2026
Hi Bmf707, We’re thrilled to hear you love your Motorola! It’s great to know you’re happy with the value and especially enjoying the clear camera quality, even for capturing detailed photos of the moon. Thank you for choosing Motorola and for sharing your experience! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
2
To much unneeded trash,apps and changes.
on August 24, 2026
Posted by: Wild Eye
I bought this phone as an upgrade from a moto g power 2021. While I liked the color options for the new phone and the camera upgrade I am very displeased withn the bloatware and completely unneeded useless features and screen layouts that require a ridiculous amount of time to relearn. If it ain't broke then don't fix it. It also seems that in order to add all the new features and scramble the layouts from previous versions that it took away from the overall speed and function quality and introduced glitches and diminished responsiveness.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, September 1, 2026
Hi Wild Eye, thank you for sharing your experience. We're sorry for the frustration caused by the added apps, layout changes, and the performance issues you’re seeing. We understand how disruptive it can feel when familiar features change and when responsiveness doesn’t meet expectations. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
3
Value for money
on August 19, 2026
Posted by: New26
While the memory, performance, sound, picture is awesome, so far not very good experience with battery as it is draining in less than 1.5 day or less with a connected smart watch. Secondly, zoomed picture with camera has water color effect. While the camera is better than Samsung A14 or A15, still not a great camera phone.
Response from motorola.comBy Mitch, Motorola Customer Care, August 23, 2026
Hi New26, We’re sorry to hear that you’re experiencing faster battery drain on your Moto G Power 2025, especially while connected to a smartwatch. We appreciate you sharing your feedback, and we’re glad to hear that you’re enjoying the phone’s performance, sound, memory, and picture quality. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
High quality device, especially for the price.
on August 19, 2026
Posted by: Locavera
from Texas
I upgraded to the g power 2025 from a g power 2021. I've been a Motorola user for a long time due to the quality and affordability of their products. The g power 2025 continues the trend of quality I've come to expect, battery lasts all day through moderate/heavy usage, and the phone works very well, with a responsive screen, and all my favorite features.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 19, 2026
Hi Locavera, thank you for the detailed review and for being a longtime Motorola user! We’re thrilled to hear that your Moto G Power 2025 continues to deliver the quality and affordability you’ve come to expect. It’s great to know you’re enjoying the all-day battery life, responsive display, and favorite features. We truly appreciate your continued trust in Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
better than "good enough"
on August 17, 2026
Posted by: The Kuszi
Bought as a replacement for my 10 year old's 2024 (same model), which went for an unintended swim; it's better than the old one in all metrics and is way more than enough to handle all the kid apps thrown at at......
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 19, 2026
Thank you for sharing your experience! We’re glad to hear the newer model has been a great replacement and that it delivers the performance and features needed to keep up with everyday apps. We appreciate you choosing Motorola and hope the new phone continues to serve you well! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
My new Motorola g power
on August 14, 2026
Posted by: TBW67
I bought the phone about a month ago so far it's worked really good the price was great the case that I ordered for it fits and looks great it had a couple little quirks but I'm been working them out nothing big definitely a good phone well worth the money
Response from motorola.comBy Mitch, Motorola Customer Care, August 16, 2026
Thank you for sharing your experience, TBW67. We're glad to hear that you're enjoying its performance, great value, and the case you chose for it. It's wonderful to know that you've been able to work through the small quirks and are finding the phone to be well worth the money. We truly appreciate your support! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com